There was an issue with my order. I think they oversold the wig I purchased. They immediately told me it would take some time to ship but I couldn’t wait because I need my hair for the holidays. Unfor... Zobacz więcej
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I’ve been a buyer for the company using this vendor for some time and people always ask me is the wigs I’m wearing is my natural hair. I have to let them know assume. But some instantly ask where I ge... Zobacz więcej
This is my 3rd time ordering from them and this time the wig I ordered was in backlog so they communicated with me and offered alternative options. They are prompt and very polite. They keep me update... Zobacz więcej
I recommend Nadula wigs. They are perfect, long-lasting, made from real hair, and are of good quality. What's more, the team is really attentive, always there to help or offer solutions.
Informacje dotyczące firmy
Napisane przez firmę
Nadula is an online retailer specializing in high-quality human hair products. Nadula sources products directly from factories, ensuring quality and competitive pricing. Here are some key features: Human hair wigs, bundles, Hair Extensions... Nadula.com features a diverse range of colors, lengths, and textures to meet different customer preferences.
Dane kontaktowe
NY, Stany Zjednoczone
- service@nadula.com
- nadula.com
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Inni użytkownicy przeglądali również
I have not recieved an order…
I have not recieved an order confirmation email and I have emailed twice with no response but I’m getting constant marketing emails
Payment has come out my account but I have no order confirmation or tracking details
I recommend Nadula wigs
I recommend Nadula wigs. They are perfect, long-lasting, made from real hair, and are of good quality. What's more, the team is really attentive, always there to help or offer solutions.
Faithful Buyer of the company
I’ve been a buyer for the company using this vendor for some time and people always ask me is the wigs I’m wearing is my natural hair. I have to let them know assume. But some instantly ask where I get my wigs from. I don’t have a complaint because they always let me know that something can’t be done and they have instant feedback on different things. I’m grateful.
Good customer service
Great customer service
This is my 3rd time ordering from them and this time the wig I ordered was in backlog so they communicated with me and offered alternative options. They are prompt and very polite. They keep me updated on my order. Overall the customer service is amazing!
I needed assistance returning a wig
I needed assistance returning a wig. James was prompt and helpful. He helped me resolve my issue and
sent me a replacement unit.
There was an issue with my order
There was an issue with my order. I think they oversold the wig I purchased. They immediately told me it would take some time to ship but I couldn’t wait because I need my hair for the holidays. Unfortunately I had to cancel my order but the customer service was great! Very communicative thru the process.
HORRIBLE WIGS
The part on these wigs are horrible … looks fake. Also the hair is NOT like as advertised. The customer service is extremely poor. They ignored me until I put in a dispute with Afterpay and paused my payments.
Had a few questionable issues with…
Had a few questionable issues with tracking but it all turned out well. Not straight out the box put on but after doing my thang my wig was beautiful. Great density, hold curls well and all around gorgeous..
Exceptional hair vendor
My experience purchasing hair from Nadula was exceptional. I am thoroughly impressed and eagerly anticipate styling my new hair. It is truly remarkable to receive precisely what was ordered, matching the online representation. Thank you, Nadula.
So they responded to my previous review…
So they responded to my previous review stating they didn't know I sent the wigs back because I didn't respond to the email. I responded 6 times via email with screenshot proof and a screenshot of the day the wigs were received at their facility with the tracking number from the USPS website. This company is a joke and are literally and deliberately not taking responsibility. Again do NOT BUY from this company I will warn any and everyone every day until I'm blue in the face.

Odpowiedź od Nadula Hair
The communication is absolutely amazing…
The communication is absolutely amazing and they helped out when I had an order issue. I will definitely continue to buy from them. It’s truly appreciated that they have good customer service and support!
They refuse to refund ,,,,
I order a wig and I wanted to receive it in 2 days, they charge and $30 for shipping I told them if I cannot receive the wig in 2 days to please refund. The same day I received a text to tell me they cannot send it in 2 days if they should cancel, I told if that the case they can refund. Since they sent that text they never to replied to give update. I sent them email and text several times, no answer. I should have read these reviews it seems, this happens often with this site. Stay away from them
Update.
Seriously? You're asking for order number etc... it's after I put the review. You reached out to me yesterday to say you will process the refund. You know exactly the order number and the email address because I sent tons of texts and emails.

Odpowiedź od Nadula Hair
This is my first time ordering from…
This is my first time ordering from Nadula. I’m excited about receiving my new wig. Customer service was extremely helpful and very accommodating.
I’ve ordered 4 wigs from Nadula and my…
I’ve ordered 4 wigs from Nadula and my experience with has been great, they come fast and when you get the wigs they are exactly as described on the website! I always order the pre everything because all I have to do is put a little foundation on it and go!
Ordered thru Amazon
Ordered thru Amazon. This wig was great. Especially if you like to set your money on fire and watch it burn. It is nothing as pictured. Straggly. Balding. Yes I contacted Amazon. It may be used as a dust mop or perhaps a starter for a birds nest. Mostly it was for the trash. But I didn’t want to disrespect my garbage can so I drove it to dumpster. A phenomenal waste of time and money. It’s not even good enough to be called trash. Do better.
They are very accommodating
They are very accommodating. I love their hair!
I love Nadula hair
I love Nadula hair. I’ve ordered from them many times and their wigs are top notch. The shipping is quite fast! Their Yaki wigs are bomb. I get compliments all the time. I will continue to order from Nadula
Oscar makes the diference
Oscar is consistently attentive, responsive, and solution-oriented. Every time I’ve had a question or needed support, he’s been quick to reply, thorough in evaluating options, and clear in resolving doubts. His professionalism and proactive approach truly elevate the customer experience. Nadula is fortunate to have someone like Oscar on their team, well I Can say: he embodies the kind of excellence that builds trust and loyalty. and thanks for all support until now
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