At first I was in doubt especially when I could not track my order,the customer Service Team are Excellent.very helpful.My order arrived fast actually and I am very satisfied with the hair.its worth t... Zobacz więcej
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji.
Zobacz, co mówią recenzenci
I had issues with my purchase. The color of the Kinky Curly bundles were not correct. I emailed the KLAIYI Customer for assistance. Someone responded back with the option to exchange or refund. They... Zobacz więcej
Ordered a wig accidentally entered my last address ,I emailed them and they got it on it changing my address! The ordering process was fast and easy! Waiting on my wig to get here when it does I’ll wr... Zobacz więcej
I’ve been shopping with Klaiyi Hair for some time now. The wigs are always full, true to length and never disappoint me. I did run into an issue with them with my wig I ordered recently not being avai... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
klaiyi Hair provides 100% virgin human hair weave,all kinds of Hair bundles,lace closure and 13x4 and 360 lace frontal, wig, lace front wig, also wholesale Hair
Dane kontaktowe
Stany Zjednoczone
- +1(833)372-0555
- klaiyi@klaiyihair.com
- www.klaiyihair.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Inni użytkownicy przeglądali również
MUST BUY!
Great quality product and super affordable! Fast shipping, excellent customer service!
Love the wig that I purchased
Love the wig that I purchased, it’s very natural looking and customer service was very responsive during the shipping process! I highly recommend go order today!
Good customer Service Team
At first I was in doubt especially when I could not track my order,the customer Service Team are Excellent.very helpful.My order arrived fast actually and I am very satisfied with the hair.its worth the wait and value for your money.cannot wait to wear it and will purchase more of klaiyi hair.
Hair is more than I expected
Hair is more than I expected. Great color, lace and fit. This is the first wig I have ever received that the ear tabs are in the right place, no need for cutting. I can also wear it as is without glue because of the fit. I love it. I have wanted curly hair that looks this realistic without having to do anyhting exept put it on and go. Customer service is also great and timely. Shipping was fast too. They didn't have what I first wanted and let me know right away. We then decided on what I would take. I'm glad I made the right choice. I am going to order from them again. I have found my wig supplier! As a woman with severe alopecia, this makes me very happy that I can cover my bald head and no one will ever know that I am wearing a wig. I especially love the wig because of how realistic it looks. Mike is great. His customer service is excellent.
Great service overall
Prompt and reliable overall great service and great wig for the price!
I had issues with my purchase
I had issues with my purchase. The color of the Kinky Curly bundles were not correct. I emailed the KLAIYI Customer for assistance. Someone responded back with the option to exchange or refund. They were willing to give me a full refund. The return process was really simple.
They realized on a bundle I ordered
They realized on a bundle I ordered. It was going to be a minute before they could get it. They contacted me in a timely manner and gave me options on what I could do. The accommodated me for the bundle. And as soon as they fixed that. They shipped it out . Very professional and helpful. I thank you for being professional and polite.
Ordered a wig accidentally entered my…
Ordered a wig accidentally entered my last address ,I emailed them and they got it on it changing my address! The ordering process was fast and easy! Waiting on my wig to get here when it does I’ll write another review of wig! Super excited bc I’ve heard great things about company and wig
Great and fast communication!!!
Excellent product and excellent…
Excellent product and excellent customer service. The quality of the wig was fabulous. Will shop again.
Wigs don’t last 3 days
Shipping took long I was very grateful you refunded the 30 shipping fee. I order the reddish brown wig and the cherry wig. I’m a cancer survivor and I have no hair. I received the brown and was told the red had to be customized. When I finally received the cherry black it was beautiful but after 2 days it matted up. I did not put any chemicals on it just water and it’s ruined. 2 much money for bad wigs. The other one did the same thing. $ 300 gone.

Odpowiedź od Klaiyi Hair
I love my new V part Yaki
I love my new V part Yaki , it
match my hair texture , customer service was graded. I made a mistake on my order and waited they were able to fix it right away fast answer. I’m already at my second part.
I am not pleased with the service
I am not pleased with the service. I am regular customer. I place all my hair orders with this company. I ordered bundles with a closure on Monday the 17th to get my hair done for the holidays. I PAID for 1-2 shipping. It’s now the 20th and my hair hasn’t even shipped. I received a email stating I had to confirm my address in which I NEVER had to confirm before and to confirm I that I made the transaction I sent proof of both and was told that my hair would be shipped ASAP and to look out for shipping updates. Well 12 hrs later . I STILL haven’t received my shipping confirmation email. I need my hair by SATURDAY, 11/22/2025! This is so unprofessional and inconvenient. Especially because I PAID for EXPEDITED SHIPPING

Odpowiedź od Klaiyi Hair
I requested an exchange for a wig I…
I requested an exchange for a wig I purchased. The customer service was phenomenal as communication was concise and response time was excellent. I was given several options regarding my return/exchange request. Top notch service all the way.
Excellent Customer Service Experience
So far, I had a great experience from start to finish. The customer service was extremely efficient, and the representative was very kind and patient throughout the entire process. They provided all the information I needed and guided me clearly so I could make the right purchase. I truly appreciated the professionalism and friendliness. Highly recommended! Hope the quality of the unit is as promised
I was having an issue with delivery in…
I was having an issue with delivery in my building and customer service help me with no problems.
⭐️⭐️⭐️⭐️⭐️ Super helpful customer service
⭐️⭐️⭐️⭐️⭐️ Super helpful customer service
I ordered a wig and ran into a payment confusion but they fixed it really quickly. Their customer service was so friendly and responsive, which I really appreciated.
I haven’t received the wig yet, but so far the experience has been great. Excited to get it!
The communication was great!
The process was easy. I had a lot of support and great communication.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







