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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

At first I was in doubt especially when I could not track my order,the customer Service Team are Excellent.very helpful.My order arrived fast actually and I am very satisfied with the hair.its worth t... Zobacz więcej

Oceniono na 4 z 5

I had issues with my purchase. The color of the Kinky Curly bundles were not correct. I emailed the KLAIYI Customer for assistance. Someone responded back with the option to exchange or refund. They... Zobacz więcej

Oceniono na 5 z 5

Ordered a wig accidentally entered my last address ,I emailed them and they got it on it changing my address! The ordering process was fast and easy! Waiting on my wig to get here when it does I’ll wr... Zobacz więcej

Oceniono na 5 z 5

I’ve been shopping with Klaiyi Hair for some time now. The wigs are always full, true to length and never disappoint me. I did run into an issue with them with my wig I ordered recently not being avai... Zobacz więcej

Dokonujemy weryfikacji wystawionych opinii


Informacje dotyczące firmy

  1. Sklep z produktami do włosów
  2. Dostawca przedłużeń włosów
  3. Sklep z perukami

Napisane przez firmę

klaiyi Hair provides 100% virgin human hair weave,all kinds of Hair bundles,lace closure and 13x4 and 360 lace frontal, wig, lace front wig, also wholesale Hair


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

784 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin


Oceniono na 5 z 5

MUST BUY!

Great quality product and super affordable! Fast shipping, excellent customer service!

8 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Good customer Service Team

At first I was in doubt especially when I could not track my order,the customer Service Team are Excellent.very helpful.My order arrived fast actually and I am very satisfied with the hair.its worth the wait and value for your money.cannot wait to wear it and will purchase more of klaiyi hair.

27 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Hair is more than I expected

Hair is more than I expected. Great color, lace and fit. This is the first wig I have ever received that the ear tabs are in the right place, no need for cutting. I can also wear it as is without glue because of the fit. I love it. I have wanted curly hair that looks this realistic without having to do anyhting exept put it on and go. Customer service is also great and timely. Shipping was fast too. They didn't have what I first wanted and let me know right away. We then decided on what I would take. I'm glad I made the right choice. I am going to order from them again. I have found my wig supplier! As a woman with severe alopecia, this makes me very happy that I can cover my bald head and no one will ever know that I am wearing a wig. I especially love the wig because of how realistic it looks. Mike is great. His customer service is excellent.

4 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

I had issues with my purchase

I had issues with my purchase. The color of the Kinky Curly bundles were not correct. I emailed the KLAIYI Customer for assistance. Someone responded back with the option to exchange or refund. They were willing to give me a full refund. The return process was really simple.

14 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

They realized on a bundle I ordered

They realized on a bundle I ordered. It was going to be a minute before they could get it. They contacted me in a timely manner and gave me options on what I could do. The accommodated me for the bundle. And as soon as they fixed that. They shipped it out . Very professional and helpful. I thank you for being professional and polite.

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Ordered a wig accidentally entered my…

Ordered a wig accidentally entered my last address ,I emailed them and they got it on it changing my address! The ordering process was fast and easy! Waiting on my wig to get here when it does I’ll write another review of wig! Super excited bc I’ve heard great things about company and wig

24 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Wigs don’t last 3 days

Shipping took long I was very grateful you refunded the 30 shipping fee. I order the reddish brown wig and the cherry wig. I’m a cancer survivor and I have no hair. I received the brown and was told the red had to be customized. When I finally received the cherry black it was beautiful but after 2 days it matted up. I did not put any chemicals on it just water and it’s ruined. 2 much money for bad wigs. The other one did the same thing. $ 300 gone.

24 listopada 2025
Opinia niezależna
Logo Klaiyi Hair

Odpowiedź od Klaiyi Hair

Hi, Kinita, thank you for reaching out to us and sharing your feedback about your recent purchase. We are sorry to hear that, but we stand firmly behind the quality of our products. We use 100% human hair only to make wigs. We understand your concern about the matted-up, and we want to assure you that we will thoroughly inspect this with our quality control team to ensure our standards are consistently met.
However, we still feel sorry about the inconvenience we made to you before. And we indeed want to fix the problem, but so sorry that we can’t find your order by your name “Kinita Goddess”. If possible, could you pls leave us your order number or email address here? Then our specialized customer service could get in touch with you and solve your issue asap. And if you need anything else, pls contact us freely.
KLAIYI may the joy and warmth fill your home with happiness.
Love you heaps

Oceniono na 5 z 5

I love my new V part Yaki

I love my new V part Yaki , it
match my hair texture , customer service was graded. I made a mistake on my order and waited they were able to fix it right away fast answer. I’m already at my second part.

14 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I am not pleased with the service

I am not pleased with the service. I am regular customer. I place all my hair orders with this company. I ordered bundles with a closure on Monday the 17th to get my hair done for the holidays. I PAID for 1-2 shipping. It’s now the 20th and my hair hasn’t even shipped. I received a email stating I had to confirm my address in which I NEVER had to confirm before and to confirm I that I made the transaction I sent proof of both and was told that my hair would be shipped ASAP and to look out for shipping updates. Well 12 hrs later . I STILL haven’t received my shipping confirmation email. I need my hair by SATURDAY, 11/22/2025! This is so unprofessional and inconvenient. Especially because I PAID for EXPEDITED SHIPPING

19 listopada 2025
Opinia niezależna
Logo Klaiyi Hair

Odpowiedź od Klaiyi Hair

Hi, Taylor, thank you for reaching out to us and sharing your feedback about your recent purchase. We are sorry to hear that, but please trust that we never meant to delay anything. We have strict order-processing procedures. In order to protect your legitimate rights and interests, each order will be verified the security of the transaction before shipping, to avoid credit card theft. Since your order is a high risk, we contacted you by email, and confirmed your shipping address.
Great news that the hair has been shipped out. Our specialized customer service will offer you the update of tracking number asap. And if you need anything else, pls contact us freely.
KLAIYI may the joy and warmth fill your home with happiness.
Love you heaps

Oceniono na 5 z 5

I requested an exchange for a wig I…

I requested an exchange for a wig I purchased. The customer service was phenomenal as communication was concise and response time was excellent. I was given several options regarding my return/exchange request. Top notch service all the way.

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service Experience

So far, I had a great experience from start to finish. The customer service was extremely efficient, and the representative was very kind and patient throughout the entire process. They provided all the information I needed and guided me clearly so I could make the right purchase. I truly appreciated the professionalism and friendliness. Highly recommended! Hope the quality of the unit is as promised

18 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ Super helpful customer service

⭐️⭐️⭐️⭐️⭐️ Super helpful customer service

I ordered a wig and ran into a payment confusion but they fixed it really quickly. Their customer service was so friendly and responsive, which I really appreciated.

I haven’t received the wig yet, but so far the experience has been great. Excited to get it!

19 listopada 2025
Opinia niezależna

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