SAP Concur Recenzje 123

Everything is terrible about this app.

Absolutely the worst program, trying to log in with 2FA is a joke, I am so happy that we are switching to another program, I will take so much pleasure in deleting this app that I will probably download it again just to have the pleasure of deleting it again. Its too bad that 1 star is the lowest I can give because Sap Concur is not even worthy of that by a long ways.

Our company switched from Expensify to Concur several months ago and it has been a nightmare. Our operations staff got so tired about hearing me vent about how clunky and inefficient the travel booking platform is that I've been exempted from having to use it. But the expense reporting also sucks. In the most recent snafu, I took photographs of two meal receipts from a recent work trip. They were not imported into my monthly expense report. When I used the "ExpenseIt" feature in the app, it imported the data from the receipts...and then disappeared the receipts. Now I can't submit the report without those receipts.

Avoid, avoid avoid. Hardest system in the world to use.

Worst ever used to get paid by greeneking by this system supplying entertainment. I'm owed £1000s of pounds still and when did get paid sometimes took months to get my money from them worst site ever thank god I'm out if it but never got my money owed

Given one star as it is not possible to give zero. I've used three of four different expense and travel management systems during my career, but concur stands out as a uniquely bureaucratic inefficient time consuming value subtracting software utility. Of course, it depends on which business rules were activated when the system was set up in your company, which in my case is microchip. The company adopted a stringent selection of settings resulting in vp's spending several days or more trying to resolve five dollar receipts. I counted twenty six emails when personally making one travel reservation which involved two stops. There is no question that it is completely ineffective.

God it's shockingly bad.
Functionality is frankly terrible.
Spent the last 20mins trying to get one expense sorted.

It's a joke I have to use for business. I could book my flights directly thru the airlines and save an average of 150-200 per flight

Ich würde gern 0 Sterne vergeben, schade das dies nicht möglich ist.

Software stuck in the 90s, it's barely believable. Each page takes 30 to 60 seconds to load. If you press a button with the wrong timing you might loose or corrupt your booking. UI is confusing, and rooms and flights descriptions are THESE ALL CAPS sentences from the 70s software that didn't support lowercase.

I'm not really sure why they are still in business, for their integrations I suppose.

Very sorry to say, but the people who programmed this should be totally ashamed of themselves. Never did I have a tool that was this crappy. Filling in a simple expense is too much for this tool. Itemizations, iterations. All hidden in different fields and even when filled in correctly the tool overloads you with errors. 1 star is even too much. Shame on you.

We had no help with iimplementation. Finally got the system up and running but couldn't pull reports. Had to pay $2K per month to get someone to help, they would only meet 2 times per month. In the second meeting, determined would have to upgrade and pay more to get the reporting required.
This whole system and implementation was painful. The lack of support and requiring us to put in more and more money was a huge disappointment

Worst company I have ever had to deal with in my life. Me and my band mates have been Waiting for a payment since October 2024. When we finally managed to submit an invoice after numerous complications. They have sent it back because the dates don’t match with the date that we submitted the invoice to the date we actually did the work. It’s absolutely ridiculous. I would advise if you ever get booked to do work through the Greene King pub company or any other company that Deal with SAP concur, Just cancel the booking and find somewhere else!!!!

They make it as difficult as possible to pay you, and if they make a mistake they will gaslight you. I feel sick every time I have to work with them.

Worst experience, brainless staff and slow and glitchy app, waste of space

We have been working on the integration since April of 2024.

The “Support” team is useless and refers us back to the account reps. The account reps don’t respond. The original rep set us up on a platform that wouldn’t work for our needs so we had to switch platforms. We chose Concur because it’s the only one that would integrate with our ERP system and work with our Corporate Cards (Chase Ink) - only to be told that the Chase Ink integration was broken.

Now we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS).

The reports are TERRIBLE. They suck to read. The suck for printing. As a whole, this is a terrible way to do business.

I don't understand why it is SO difficult to get help/support from Concur. I don't understand how they have become so popular with the lack of customer support or standards.

If I could go lower I would. The most cumbersome and frustrating experience I've ever had. It's like they've tried to make it difficult.

SAP Concur is impressively consistent – if you're looking for a masterclass in inefficiency, constant page reloads, and software that never works as intended. It's like they took the simplest task, expense reporting, and thought, "How can we make this as slow and painful as possible?" Truly, they've outdone themselves. I wish we’d gone with anyone else because watching paint dry is a smoother, faster process than using this system.

If there were an award for the most frustrating, clunky, and downright unusable app, SAP Concur would win hands down. Using this app feels like being stuck in 2005—except even back then, apps were better. The interface is archaic, navigation is an absolute nightmare, and performing even the simplest tasks feels like pulling teeth.

It crashes, lags, and takes forever to load. Want to submit an expense report? Good luck—it’s like the app actively works against you. Buttons don’t respond, workflows make no sense, and you’ll waste hours trying to do something that should take 5 minutes.

For a company the size of SAP, this level of incompetence is shocking. It's as if nobody at Concur has actually used their own product. The user experience is so poor that it feels like a punishment. Businesses rely on this app because they’re locked in, not because it’s any good.

Honestly, SAP should consider shutting this project down, firing whoever thought this design was acceptable, and starting from scratch. Employees who are forced to use this app deserve hazard pay. It’s THAT bad.

Worst customer support. The agent asked me to log into an account that was disabled. Then, I was put in an loop with no success.