AIT Home Delivery UK Ltd Reviews 205,453

Good customer service. AIT kept you up to date with delivery from start to finish. Delivery driver phoned an hour before delivery. Arrived earlier than schedule but, I was prepared that can happen due... See more

No issues with the delivery, arrived well in the delivery timeline,had a couple of calls from the driver with updates,tracking was also available.Product arrived in perfect condition, not even a small... See more

I’m currently in the middle of a house Renovation, navigating deliveries everyday is never easy!! I’ve been fortunate enough the AIT team have actually delivered several item's to me Beds,... See more

Friendly office team to help organise and arrange the day of delivery, it was slightly limited as needed a 3-man delivery however if aligned exactly to the day we wanted. The night before (abou... See more

The service provided met all expectations. Delivered on time, in good condition, with friendly and obliging couriers. The only hiccup was that the polite and helpful lady ringing up about the delivery... See more

The 2 delivery men that came amd delivery my 17 package for my new bathroom where very polite and courteous as they took off there shoes without being asked to when entering the house. They took care... See more

This was the delivery firm used by the company I purchased a matress from. Updated the day before with 2 hour delivery slot and got a phone call when they were about 40 minutes away to check we were... See more

Very pleased with delivery of new mattress. Two friendly guys, helpful and polite. They kindly carried the mattress upstairs for us, which was greatly appreciated. Kept up to date with progress before... See more

Our new mattress was delivered within the time frame we were given and they called us en route to tell us that they were only half an hour away. On arrival the vacuum packed mattress was taken up... See more

Just taken delivery of a premier inn bed and mattress delivered by AiT. We were given a delivery date when we purchased the bed. We were kept well informed about the delivery process and on the day e... See more

Delivery was earlier than expected which was great. Just a shame that they left so quickly, leaving a heavy part of the delivery in a very inconvenient place. If they’d taken a little more time they c... See more

The guys delivering and fitting the TV were great, friendly and efficient. The only issue we had was with trying to pay for the bracket, it wasn't clear initially that we had to purchase the bracket s... See more

Bed delivered today by Mark and Kevin. They phoned an hour prior to delivery. Very profesional and polite. Assembled bed in our room of choice, showed us how to use the controls. Took all packaging aw... See more

Prompt Transit delivered our parcel, consisting of two large heavy boxes. Mark and Kevin gave great notice of their arrival and were patient and helpful bringing the boxes in the door for me whilst I... See more

My washing machine arrived very promptly, delivered directly to my kitchen by two very friendly men. It was easy to unpack, and one of the chaps told us, before they left, "these are the bolts you nee... See more

Really really helpful drivers. I lost my house keys and drivers dropped items into my shed, with authorisation from myself and their manager. Makes for a really secure delivery of items. Heavy items s... See more

Great customer service - we couldn’t find the tools so called up and immediately they offered to send some out- just as we’d found them. No waiting in long queues on the phone though. Drawer was sli... See more

Excellent!!! Fast delivery!! Driver handled heavy duty parcel with care, arrived intact!!!! I had ordered a mirror 180 by 90cm , first delivery was handled by DPD, mirror was delayed by one day,... See more

Delivery was excellent but the experience was let down because the men would not unpack the mattress from its plastic wrapping. We are both in our late 80s and could not manage to lift it to cut and... See more

Received the delivery slightly outside the timeframe originally given; however, I got a call from the driver indicating that they were 20 minutes from my place. I could see the route on the app map. T... See more

Recent delivery of a king size hotel bed Excellent communications updating delivery times Arrived in 5 huge boxes plus a mattress Driver arrived & despite being on his own offered to carry the i... See more

The guys were very careful when bringing box in and up stairs they were very polite and even took their shoes off without being asked which is very rare these days from delivery drivers

Great communication! Easy and convenient delivery-time booking. Drivers arrived on time after letting us know exactly when they would, parked safely and considerately. They were friendly, polite and... See more

Delivery service was amazing. It went smoothly. The drivers took the time to bring the package all the way to my door, and even lifted it to the bedroom upstairs! - Then asked if I needed further... See more

The delivery driver and drivers mate kept me well Informed about my delivery they came within the time allocated. I asked if they could take it upstairs for me as I am on a walking stick, this was n... See more

ATI were so good, had a email the night before, telling me an approx drlivery time. day of delivery I was able to track my order and about an hour before delivery Kevin and Mark called me to tell m... See more

Although my item turned up in the evening, I had a succession of texts which were confusing (first saying delivery unsuccessful, 5mins before my delivery window) and it was very unclear if the item wa... See more

Totally fine. The guys delivered to my top-floor flat without too much complaint (very unusual!). The communications were good. The driver called me before to let me know the time-window and the SMS u... See more

They delivered during the allotted time with a phone call when they were 10 minutes away. Dropped the new mattress off and took the old one away. Fast and efficient service, highly recommended.

Excellent home delivery service. The drivers communicated well in advance and turned up on time. They were both polite and friendly. Nothing was too much trouble for them. Highly recommend.

As promised rang half hour before arrival , allowing me to let them know where to go and where to pop furniture. They went above and beyond even putting it in my patio ready for me.

A time slot of two hours was originally given and a further e-mail stated they were 30 minutes behind.The actual delivery was 15 mins. after the initial time slot so well done for keeping me informed... See more

Great organisation and great communication about the delivery from the start! I knew what was happening and was kept well informed. The delivery lads were lovely! Good humoured and very obliging despi... See more

Great experiance from start to finish. Kept informed all the way. Called from the delievery guys with time of my delievery. Both the guys were friendly and very helpfull, removed the old mattress a... See more

Great quick delivery, was told about the delivery via text and email with a reminder night before and 2 on the morning of. The 2 guys delivering were do lovely and happy would rate them 10/10

We had a new mattress delivered and an old mattress taken away. I got regular updates as to when to expect the delivery and the two guys who came were really efficient and friendly. Great service 👍

Two person delivery. We were quite late in the list but could have an update as often as we wanted. Delivered with smiles and they carried a heavy parcel to the garage for us even after a long day. A... See more

Ordered sofa bed on Monday from Homebase. AIT delivered it Tuesday afternoon. Got text night before about timeslot, then phonecall 45 mins before they arrived. 2 men delivered it straight to my lounge... See more

Delivery crew were cheerful and very helpful. Arrived on time and put package where I asked them. It’s a pity more delivery companies don’t have crews like these.👍😁

Excellent courier service. Courteous & actually delivered right to my door, where other delivery companies "DPD, FedEx, Evri, Amazon" to name but a few leave packages on the ground floor.. A delive... See more

Excellent service. Punctual delivery . Arrived earlier than expected . And very well cared for during transit. Driver was extremely polite and courteous and offered extra help if required. Than... See more

Great experience. Was kept informed all the way through via email and text and also received a call when the driver was 30 minutes away. The drivers themselves were very polite and professional.

Very friendly delivery men who even unpacked my chairs and took away the cardboard. Delivery was well within the window provided. Excellent service - thank you!

The delivery arrived early which saved me from waiting in all afternoon. Also the delivery team were polite and made sure the item was delivered in the correct place.

Great communication through messages and a call on the day before delivery. The process was very clear, and service as expected. Delivered on time, and handled with care. Thank you!

The delivery men who came today went above and beyond for service and ensuring the customer was extremely happy. Thank you so much for a lovely experience from two lovely gentlemen.

Brilliant delivery guy fast delivery no problems at all even got a phone call 30 Min before he came , well done keep it up 👌🏻

Excellent Delivery Service! Really lovely people — polite, professional, and careful with everything. They arrived on time, kept me updated, and made the whole delivery stress-free. It’s so nice to d... See more

About 4th time used . Always excellent service from beginning to end. Really helpfull staff,on the phone by email etc,sorting out problems the vendor created on occasion not them. Just super helpf... See more

Big thanks to Peter and Jay for delivering my order! They were prompt, polite, and kept me updated every step of the way. Really appreciated the great communication and professionalism — made the whol... See more