DPD UK Reviews 2,226,815

DPD are far and away the best courier service who deliver to us. Parcels are always delivered within the time slot, and it's super useful that the slot is always an hour in length. Drivers are always... See more

Smooth, reliable, and right on time! DPD delivered exactly as promised — fast, efficient, and well within the expected timeframe. The tracking updates were clear, the driver was courteous, and the... See more

Dave has been delivering our Hello Fresh order for several months and what really friendly great guy he is. Nothing is to much trouble even helping to assist my wife with the delivery when I was oth... See more

THANK YOU, your delivery gentleman arrived right on time at around 10.20am, was polite, friendly & courteous .. then, to my amazement - once I had finished on the phone, - I got my slippers on to go... See more

Delivery was prompt with good pre delivery communication, only problem was it was left at the wrong house. I found the phone number on the DPD website (0850022222) is not connected. I phoned the supp... See more

I have had tge same courier, Emil, for some time. He is a really helpful chap and kindly puts my delivery inside for me each time. My front door opens into my living room. I have mobility issues so gr... See more

Requested for delivery to rear of house but it was made to front which is on lane for foot traffic only. Needless to say driver couldn't gain access,so my husband next day waited at corner of street t... See more

knocked on the door and rang the bell which was marvelous, alerted me to the parcels arrival,as some courier services,just take photos and leave the parcel on the doorstep without announcing their arr... See more

The courier was particularly very courteous, friendly and most helpful. I was pleased that he knocked loudly on my front door as mostly deliveries only tap and when one is upstairs one doesn' always h... See more

I have mobility issues and (not always) courier companies dump packages inside the main entrance to our block of flats leaving them to be stolen or details taken. However, I REALLY apprecia... See more

A phone call before delivery, very polite. When delivering, chatted, took photo, wished a happy day. A great example of how delivery drivers should be. Maybe put forward for driver of the week/ mon... See more

The DPD app is really useful. It initially gives you an estimate at what time your parcel will arrive and along the way provides updates with more precise times. The drivers that deliver here, Ryan a... See more

DPD kept me updated by email text and app in good time of delivery slot, arrived 2 minutes before, Edgars is always very polite and friendly, always on time and after his required photo to prove deliv... See more

We have a clear sign on the porch door asking that the handle be pulled up to ensure it's properly closed but this wasn't done. uPVC doors usually have multiple locking points which only engage when t... See more

Delivery was within the times provided, so thank you, However, blocking the driveway of my neighbour opposite doesnt feel appropriate! Whilst recognise the need to deliver on time, be respectful…my... See more

Couriers…. Sometimes I think they are on a hiding to nothing! My local DPD deliveries have always been good, although sometimes the message (email) from them saying we are waiting to receive goods to... See more

Parcel was delivered on time and undamaged which is a rare thing! Always happy when I see DPD are the couriers, tracking excellent and care is taken! However slightly disappointed that it was dropped... See more

Always reliable. Plenty of notice so you can plan your day (unlike other couriers). You can rely on them delivering when they say and NEVER leave on your doorstep. Other Couriers leave packages outsi... See more

Very quick delivery service arrived early morning on a next day service (ordered placed at 13:00 on the 30.09.2025) Having had parcels delivered by Shahid on several occasion today was no exception h... See more

Given a one hour delivery slot and driver was bang on time at the beginning of it. He carried my heavy parcel inside my door which was really helpful (without being asked) and was friendly and pleasa... See more

I got an email yesterday telling me delivery would be that, notified by text this morning of the one hour timeslot, tracked via the app which meant I could pop out for something knowing I wouldn't mis... See more

Delivery should have been day before, but had text message saying I was not at home, nobody knocked or rang the bell, I was home and sat in the window seat so nobody attempted delivery. When parcels a... See more

Not perfect because there's always room for improvement but they are by far one of, if not the best courier services out there. Tracking with time slots is 99% accurate, drivers are professional and... See more

Compared to other companies you can always rely on DPD for a delivery. Living in a flat your drivers will always give us chance to a least get to the front door before rushing off ……. Thankyou Tony... See more

It would be nice if the delivery man didn't just throw the parcel in the porch leaving it in full view of passers by. I was not home when the parcel was delivered, but observed this through my doorbe... See more

I wasn’t there today, but Constantin always delivers on time, and uses his intelligence to make sure I get my parcels even if I’m not there. He delivers directly to my workspace within a shared studio... See more

Was informed delivery would be between 8.30 and 9.30am, arrived at exactly 8.30. Great service, very happy. Far better than the Evri nightmare service who leave my parcels in the village bus shelter .... See more

TJ is just the sort of colleague you need at the sharp end of your business. Delivery was on time, he rang the doorbell AND gave me time to get to the door. He knows the area had a really lovely e... See more

Generally the delivery is on time but I have one parcel that got lost and I waited for more than 10 days and the parcel didn't show up. I tried to contact DPD but it wasn't fruitful. My Supplier had... See more

Great to have our normal delivery man Jordan back. He’s always on time, friendly, polite and professional. He goes above and beyond to ensure you always get your parcels. Thank you for great service

Really lovely delivery man, despite having delivered the package and taken the photo, when I went to my French doors he picked it up and hand delivered it to me to save me leaving the house to get it!... See more

The Ideal Delivery Service The item arrived when you said it would and I was able to give you in advance of delivery more detailed instructions of how to access the premises even if delivery had occ... See more

delivered within the time slot but did not ring the the doorbell, man only seen from a window which was quite by chance. Man said the bell didn't work but we tried it immediately and it rang as expect... See more

Driver was polite and friendly, also helpful as popped it down inside my front door, handy as its a heavy box of dog food. Asked how I was, did not seem like he was in a rush and his driving was profe... See more

Package was delivered in the best condition. However, as I requested next day delivery and it did not turn up I give 4/5 stars. (I cannot comment on the delivery driver as he/she left the item at the... See more

Tibor was cheerful and efficient. Having photographed the parcels in my doorway, he lifted each one, 20Kg+ and ~15Kg and handed them to me to stow in my hall. Much appreciated by this old codger!

If i purchase something from a company and find out they are using DPD to deliver the goods then I respect the seller more. Rarely, if ever, do I have a problem. Delivery staff are always decent and r... See more

I wish the delivery driver didn't bang on the door because I was working from home and it disrupted my dog as she is nervous. But the driver was helpful and left the parcel on the doorstep so I didn’t... See more

Was left by communal front door. Didn't bring to my front door, didnt knock or buzz to inform me they were there, just dropped box in communal hallway and left, if it wasn't for the email I wouldn't k... See more

Our DPD driver, Sulyman, is always very friendly and professional. He goes the extra mile by remembering me by name, which makes every delivery feel personal and welcoming. Always a pleasure to se... See more

Excellent service. Received the alerts on my phone to say what time to expect the delivery. Arrived at the allotted time and the delivery agent was absolutely lovely. She was extremely professi... See more

Your driver although very friendly was met by my wife at the door, and after putting the package down to photograph it left it there and went back to his van. He could easily have given the package t... See more

Driver was excellent, a tired, sullen look on his face, not a word uttered, a man on a mission to meet his almost impossible quota laid out by the toads who run the joint. Laying in heaps of cash as y... See more

Your company and drivers will always be 1 million times better than Evri. Keep it up guys. Youre doing an amazing job. Professional and on time and respectful. Well done x

The driver put my heavy parcel on its end on my doorstep. When I answered the door he was more interested in talking a picture of the parcel than actually making any eye contact or even speaking any... See more

Three star at best, was delivered ok but it's the whole ring the door bell and disappear before you answer it and parcels (which were fragile) stacked against the door which means you can't open it wi... See more

A much better experience than the first delivery I received from this company, where the delivery driver literally placed the large medical supply boxes over the front garden gate and drove away. This... See more

Very disappointed with the delivery today 3rd Oct,I live on 1st floor flat,28,the driver left my parcel for all to see on a table is in direct view of all that comes in,it's a very busy place with vis... See more

I’ve consistently had great experiences with DPD. Their drivers are always friendly, polite, and professional, which makes a real difference. It’s refreshing to see delivery staff who genuinely care... See more

Best courier service in the UK – always on time, very fast and super reliable. The drivers are all kind and professional. They often deliver heavy boxes to us but always handle everything with patienc... See more