Cleverbuy GmbH Reviews 9,968

Sold my iPhone 14 to this company for the amount of €363.66 on the 8.09.2025, to date I have not received any money or my phone back. My phone has been stolen the guards and my solicitors are now in... See more

I sent a mobile phone for an agreed price. I stated the condition was "as new", which is absolutely true as the phone was used for literally only 4 days and nothing happened to it. They came back sayi... See more

Very very bad service and unprofessional people's. Deal with customers like scamers. Now 4 month is finished still i can't get my money. Everyday give me a new story. Never sell something on cleverbu... See more

I am adding a 0 star review to many other ones. This company claims 30 days returns but when they receive the product (that was malfunctioning) they tell you that they will return the $$ but they act... See more

Complete scam. I ignored the reviews because they offered more for a Samsung S24 then other sites. But that's the trick. Phone sent on 25 October and we're in December they still haven't paid and they... See more

More than a month after sending them my 2 iPhones for a total of 1503€, I'm still waiting for them to send me the money. They recieved them within 4 days and 10 days after, the state of the phones wa... See more

Pessima esperienza. Valutazione poco attinente a quella fatta all’inizio. Foto di oggetti non tuoi o di un telefono non tuo. Richiesta di spiegazioni ma servizio inesistente. Very bad experience.... See more

I was told, my money will be sent within 5 days. After I didn´t receive it, I was told to be patient and they are sorry. Three times till now. Always the same textblocks sent as answer. Do not trust... See more

They are scammers. Don’t buy or sell mobile to them. I request you don’t ignore negative comments just like me. It’s my fault why I send mobile to them. I am going to complaint in consumer protection... See more

I ordered a flagship phone from them through refurbed.nl, and they created a UPS shipment label that estimated the packet to be delivered in 2 days after the order was made. Whenever I would track my... See more

Send my samsung on 23th June. They received it the 2nd july and assured me 5-8 days to receive the money after being received. We are now the 26th and nothing. I’m sending them a message every day and... See more

After a couple of days with no update (bought a MacBook Pro via refurbed marketplace) in the tracking status (it was meant to be shipped at that point) I sent a message and they took almost... See more

I feel really disappointed with my experience at Cleverbuy. I regret not reading all the negative reviews before I sold my phone. Unfortunately, I’m now facing the same issues that many others hav... See more

Simply put, a scam. You send in your device, they tell you they'll send you the money, then the money never arrives. Every time you contact them their response is some AI generated sorry-not-sorry, ur... See more

Unfortunately it can not be given less than 1 star. After I sent my product to them, they contacted me that the condition is not as I described and they offered me a lower price and described a condit... See more

Sent a new Samsung Ultra 24, nearly a month already. Didn't receive my money, didn't receive a reply, they do not clarify anything. Going to their office on Monday, to get my phone back AND going to a... See more

Please do not sell your mobilephones or anything in cleverbuy. 3 months now they didn't pay my money. And even not give reply for Email. They behave like unprofessional and stupid. This people's is... See more

I sent my phone to Cleverbuy on May 20, 2025. They received it on May 26. The device was almost new — just three days of use. Initially, they offered €445. Once received, they suddenly downgrad... See more

I had to give ZERO if that is available. I had sold my mobile on April 11 2025, they agreed to very less price than initial though i agreed and deal locked. As of today money not transferred, They... See more

Dear CleverBuy, I am writing to formally report a serious offense: I entrusted you with my brand-new iPad, my AirPods Pro 2, and my AirPods 2 for an agreed payment of €455... See more

The process seems legit at first when you quickly get a price and how to sen them your phone and in a few days on your account the money seems to be in motion. But it stays in limbo, and never get yo... See more

Fraudsters! Sent in a Fold 4 mobile phone in good condition they would pay 5000-8000 Kr They say it was broken when it arrived. They would return it if it didn't ar... See more

Hello, they are scammers, they have owed me €500 for a year now, I have chased them up more than fifty times, I write to the boss every day on WhatsApp, he ignores me even though I see him online,

Warning: do not consider buying/selling with them! Just read articles online warning for cleverbuy. And look out for alot of recent 4-5 star reviews from new accounts!

I am not sure, I hope is not, but is start feeling like a scam! Please save yourself from the trouble and do not send anything to these ba***rds. Sent them an IPhone on January 7th, still no money re... See more

I sold a brand new cell phone (samsung) to the company. Until now I still haven´t received my money (350,00 EUR). First I my emails got answered but now I get totally ignored!!! The phone number of... See more

Been waiting for my money for months now. The 5 days promise is a big lie. With another phone I cancelled there offer and got the phone back with more signs of use than it had first. No response or... See more

I got scamed also when i sold my mobile phone to them. I got it valued and checken befor I sent it to them, still they claimed it needed repairs. At that time i aborted the deal and they was suppose... See more

I sold my iPhone 13 to cleverbuy on 6th July. On 9th July they confirmed the arrival of the shipment. On 16th July they confirmed the described quality of the iPhone and also the payment by bank. I st... See more

They are scamming people. I sold my brand-new iPhone on 1st July and still haven't received any money yet as of today. They keep replying to different emails with the same statement over and over agai... See more

I am very disappointed. Now like more than 2 months. I sent my 2 mobilephones and still can't get my money. Even they not give me any information or Email reply. I feel this firma only for scam to p... See more

Actually I would give it 0* but unfortunately it's not possible. 12.09.2024 bought a phone from Cleverbuy in exchange of my Samsung Galaxy S23 Ultra (they need to pay me 640eur). It's been a month now... See more

I sold my Iphone 15 pro max to them but still waiting my money. everyday I'm writing an email to them. Answer be patient bla bla. NEVER EVER trust this website. I'm taking legal actions. No more w... See more

Warning: this company is unreliable! I sent my phone with order no. 00397486, they promised payment within a week, but 4 months have passed, and I haven’t received anything. Beware of scams!

Do not sell anything to them. Im waiting for more than 5 weeks for 1005€ since they received the phone. They advertiste 6 to 12 days for payments. Everytime i use their chat for help they respon... See more

They are big scammers, I have sold a Google Pixel 9 Pro to them on 9th of April, and still didn’t received the payment for that. I regret that I didn’t do a better check about this company before sell... See more

This company stole my zFold 5 which was sealed and never opened. They never paid me and it has been since May 9th 2024 even after agreeing to less for expedited processing and payment!

Emphasizing the Frustration and Delay Cleverybuy: Unacceptable Delays, Devaluing, and Terrible Customer Service I regret ever doing business with Cleverybuy and urge anyone considering their se... See more

They are too slow to process the payment I wrote messages daily but ultimately received money so don’t worry you will too just keep messaging them

Sent a new Google pixel 9 (Verkauf Nr. 422540) on the 4th of February. They have received it the next day (tracking number 1Z79AA599137963166 on ups). Till this day after countless emails still the ve... See more

THEY ARE THIEFS! Do not buy from them as you support them steling phones from other people and selling it to you. DO NOT SELL YOUR PHONE TO THEM!!!! THEY ARE THIEFS.

I have ordered an iPhone on 18.12 on which it showed 2-4 days delivery time with “in stock” hoping that I will receive it for Christmas. It is now 10 days there is absolutely no update regarding th... See more

Very bad customer service, untrained people with no sense of work ethic, very unprofessional. Im seeking legal actions towards this company soon, because i sold my phone to them and its been alm... See more

The worst bussines deal ever. I send to them an iphone in an excellent condition, still they said is not what it should be. They use to bid the price and in the end they agreed to accept my pric... See more

I sent my iPhone 14 Blue 256GB to Cleverbuy on 16 August 2025 under order #00469140. According to their agreement, I should have been paid within 3–4 days. It is now weeks later, and I still have... See more

This looks like fraud - be careful! I sent them my iPhone in great condition 2 months ago and haven’t heard anything from them yet. After I reached out, someone replied that it would take more time an... See more

Submitted my phone in March, every time I reached out to their shitty customer service, they told me to be patient and wait a few more days. I’m done and hiring a debt collection agency now. Pleas... See more