Skin + Me Reviews 10,548

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently report significant improvements in their skin's condition after using the products. Many consumers highlight the effectiveness of the products in addressing issues such as acne, dryness, and dullness, with some noting visible results within a few days. People appreciate the personalized approach, with formulations tailored to individual skin needs. Consumers also value the convenience and simplicity of the service, including easy online consultations, hassle-free delivery, and the option to pause subscriptions. However, some reviewers express concerns about contact with the company and the cost of the products, particularly regarding subscriptions and additional items. Despite these concerns, many customers consider the products worth the investment due to the positive impact on their skin.

Based on these reviews

Rated 4 out of 5 stars
Invited

I've had a great experience with Skin+Me. Their customer service is consistently quick and helpful whenever I have a question. I also really like the design of the dispenser. it's sleek, hygienic, a... See more

Rated 4 out of 5 stars
Invited

Great skincare which fits into my routine really well. The only things I’d change is to have more notice of upcoming orders so I can change them before being charged, as I’ve ended up with a lot of su... See more

Rated 4 out of 5 stars

What made my experience great was the client care that I've received. It's been a bit of a frustrating start as my first shipment never arrived, but the team was fantastic and re-shipped it with n... See more

Rated 4 out of 5 stars
Invited

Reviews and changes skincare to suit changing skin needs regularly. The cost is something I struggle to justify and have had to stop getting the moisturiser, spf and cleanser- too expensive for me, e... See more

Rated 5 out of 5 stars

Great experience. Love the questions asked and very in detail they have thought about everything that relates to skin and what could cause some of the problems ie allergies, health, lifestyle and only... See more

Rated 5 out of 5 stars
Invited

Communication with skin & me at all times - prescriber messages to acknowledge skin update/changes always within a 24 hour period. The account/platform management of dates or payments is really... See more

Rated 3 out of 5 stars

I used skin and me back in february for 2 months,it was the best thing ever completely cleared my skin. Then i experienced bad skin again and they prescribed me whatever and it made me skin seriously... See more

Company replied

Rated 5 out of 5 stars
Invited

I’ve had a good experience with Skin + Me. The nightly application fits into my wind down routine, I had no reaction to the prescription and I’ve noticed the results. Being 49, my skin was looking dul... See more

Rated 5 out of 5 stars
Invited

I’d been suffering from adult acne for a while and my skin just looked spotty, uneven and dull. Using the daily doser, cleanser and moisturiser has really improved my skin and although I get an occasi... See more

Rated 5 out of 5 stars
Invited

Skin +me has changed my skin completely, and for the better of course. I was always so overwhelmed by all the different active ingredients and acids and what not and what order I should put them on et... See more

Rated 5 out of 5 stars
Invited

This made a massive difference to my adult acne and reduced it to a very tolerable level. Been using for more than two years. Saw a difference from the first few months, took a few months more to get... See more

Rated 5 out of 5 stars
Invited

Been a long time customer of skin + me, from suffering from adult acne and trying all sorts of creams for years, skin + me has been the only thing tbat has worked for me and the acne is completely cle... See more

Rated 5 out of 5 stars
Invited

Easy, no hassle and delivered straight to your door every month, with the option to pause if you still have some of your subscription leftover. Regular check ups on how your skin is doing is great, to... See more

Rated 5 out of 5 stars
Invited

I saw Skin & Me on social media and decided to give it a try. I completed the simple online questionnaire and was subscribed a treatment plan. (My concerns were acne and scaring.) I have been us... See more

Rated 5 out of 5 stars

I completed the online consultation which took me about a half hour and I found it quite interesting things about the skin and mine too and towards the end they ask you to take three pictures of your... See more

Rated 5 out of 5 stars
Invited

I have been using Skin+Me for almost 2 years. The customer service has been great, I enjoy the regular check ins and comms from prescribers, and how quick they are to deal with any queries. The packin... See more

Rated 5 out of 5 stars

Absolute game changer. After just 4 days of using my personalised ‘ ‘cocktail’ that I’ve been prescribed my skin looks amazing and 90% of the acne /enlarged pores and so on have simply vanished 🤯🤯�... See more

Rated 5 out of 5 stars
Invited

I'm now in my late 20s and have struggled with acne since I was a teenager. I've tried pretty much every product out there, but the Skin + Me daily doser has been the first product to actually work an... See more

Rated 5 out of 5 stars
Invited

I’ve been really grateful to have a solution that works finally! The team at Skin+Me put a lot of thought and care into crafting a product that balances all aspects of our skin to generate a personali... See more

Rated 5 out of 5 stars
Invited

I've struggled with acne for over a decade now and skin+me is the only thing that has given me great results and kept my acne from coming back, I can now call myself a loyal customer. I love how you c... See more

Rated 5 out of 5 stars
Invited

I've struggled with constant break outs before I started using Skin + Me and I've had amazing results since I've started using their daily doser. Spots cleared after just a few day of using it, and re... See more

Rated 3 out of 5 stars
Invited

I love Skin + Me and it has really improved my skin confidence. I use the daily doser. Customer service have always been on hand as my skin settled. I did also love the old cleanser and moisturiser b... See more

Company replied

Rated 5 out of 5 stars

From the moment I received my Skin + Me trial box, it felt really special — from the packaging to the personalized formula, everything stood out. It would have been even better if clear usage instruct... See more

Rated 5 out of 5 stars

Easy site to navigate. Thorough questionnaire to produce the right products for my skin. Looking forward to receiving my first box and get started!

Rated 5 out of 5 stars
Invited

I'm in my sixties and my skin has never looked so good. I appreciate being able to increase the strength easily as my skin adjusts to tretinoin. It's also easy to take a month off if you need to. The... See more

Rated 5 out of 5 stars
Invited

I would describe myself as lazy with skin care but Skin+Me is so simple, both using the products and changing order dates and products. It also has given me the best results and I have tried many ma... See more

Rated 5 out of 5 stars
Invited

2 years ago, aged 44, I was experiencing hormonal acne that was really getting me down. Skin + Me has not only cured that acne and revitalised my skin, but it has taken all of the hassle out of purcha... See more

Rated 5 out of 5 stars

The quiz was easy to do and asked the right questions about me to enable the right products to be identified. I am looking forward to my parcel arriving and trying the products. I’m 55 and have very d... See more

Rated 3 out of 5 stars

The bad -They do not respond to emails. An AI bot tells you to click speak to a person but this option doesn’t exist. Also I signed up for a free trail box but this is preprogrammed to add your free... See more

Rated 5 out of 5 stars
Invited

The whole process is so simple and smooth to use, the daily doser reliably comes every month. My skin has been amazing since using the personalised products

Rated 5 out of 5 stars
Invited

The customer service and the knowledge of the team is very good. They make customers feel supported and they check in on progress too. On the rare occasion I have emailed they have got to me within 2... See more

Rated 5 out of 5 stars

Skin & me is very thorough in trying to understand your skin type and what your skin needs from the products available making sure you receive the correct products for your skin care routine. I can’t... See more

Rated 5 out of 5 stars
Invited

The prescription cream has helped treat and keep at bay my rosacea for more than 2 years now. The customer service is always excellent as well with quick responses, and easy, efficient resolutions.

Rated 5 out of 5 stars
Invited

Have had very sensitive, acne prone skin for 10+ years. Since stripping back my skincare regime and using Skin + Me consistently for 2+ years, my skin is the best it’s ever been. Healthy skin barrier,... See more

Rated 5 out of 5 stars
Invited

I joined Skin + Me in September 2023 as a 25-year-old dealing with persistent acne that just wouldn’t shift. Having struggled with acne since my early teens, I knew this wasn’t going to be a... See more

Rated 4 out of 5 stars

Simple, user-friendly - looking forward to recieving the products. Will leave a further review once I've tried them out. :)

Rated 5 out of 5 stars
Invited

Great products that have fixed my skin issue. For years I have been prescribed treatment that was way too intense and did not work.. I have also went for laser treatment more recently! Both o... See more

Rated 5 out of 5 stars
Invited

Love the product and the service. Very personalised, 1/8 the price of what I was paying for other fancy brands with less effective ingredients. Have been on the platform for almost 2 years.

Rated 5 out of 5 stars

Here’s my genuine review, after using my Skin+Me prescribed daily doser for 3 months. Earlier this year I was diagnosed with Ulcerative Colitis (IBD) and was put on a course of steroids (Predn... See more

Rated 5 out of 5 stars
Invited

The best thing about skin & me is it works! I’ve tried so many different products to help with my perioral dermatitis and breakouts - often just making things worse. Skin & me makes it simple. I like... See more

Rated 5 out of 5 stars
Invited

I have absolutely loved using skin&me over the past year and more! My skin has truly transformed and I am now consistently able to feel confident and happy make up free!

Rated 5 out of 5 stars
Invited

From the beginning it was very easy to work with my prescriber, when there was an issue with the strength of product they were very helpful and adjusted this very well. My skin has improved so much!!

Rated 4 out of 5 stars
Invited

I love the product and love the effect. I just wish it was a little more affordable. Its crept up in price since I first started with it, and with a young family, plus life essentials increasing, it... See more

Rated 5 out of 5 stars
Invited

Skin & me has changed my skincase forever I am so glad I found it. I had tried so many other options and none would help improving my skin and get rid of my hormonal acne. It truly is the best discov... See more

Rated 5 out of 5 stars

I love this product and the impact it has had on improving my skin. The item gets delivered on time and the customer service with the company is great.

Rated 5 out of 5 stars

Found the consultation to be thorough but straightforward. Am very much looking forward to receiving my first delivery!

Rated 5 out of 5 stars
Invited

I have struggled years with my skin and breaks out and then I found skin and me online. It was so easy to use i simply filled out the questions sent pictures of my face and got a response straight awa... See more

Rated 5 out of 5 stars
Invited

Really enjoy using this skin care brand. I live the minimal packaging and the fact that the formula is personalised to you. Using skin and me consistently has significantly improved my skin (which has... See more

Rated 5 out of 5 stars

I just want to take a minute and really thank skin + me team who really helped me with their professional work to transform my skin 🥰

Rated 5 out of 5 stars

Excellent products. I'm 48 years old and I've been battling dry skin for 10 years. I've tried every conceivable product. Within 5 days of using skin + me cleanser, treatment and moisturizer my skin... See more

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Company details

  1. #48 of 63 best companies in Skin care clinic
  2. #24 of 33 best companies in Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Invited

Great product, good customer service but expensive

The online consultations super helpful, I don’t think the formula is as tailored as it’s advertised there are only a few differentiations.

I do love the product though! I have tried so many retinols and other similar brands but I come back to skin and me time and time again. I do think it’s a bit on the expensive side as it’s every month! but the formula is good!

Only issue is I don’t always find the website the easiest to navigate

11 October 2025
Rated 5 out of 5 stars
Invited

Excellent skin care

I have been using Skin+Me for a couple of years. My skin was quite spotty before I started, now my skin is clear and smooth. It is easy to contact the prescriber to ask for a change and easy to delay your order. I would recommend using this rather than buying loads of fancy creams from the high street.

11 October 2025
Rated 5 out of 5 stars
Invited

I’ve been using skin and me for over a…

I’ve been using skin and me for over a year for acne prone skin and noticing a difference in the amount of spots and skin texture. It’s an easy part of my day where I don’t have to think and it’s tailored specifically for my skin.

11 October 2025
Rated 4 out of 5 stars
Invited

Fantastic product

Been on skin and me for over a year and my skin is the best it’s ever been. My spots have completely cleared up. The doses can be a little strong as I get slightly dryer skin but after a few weeks my skin adjusts and dryness goes away. The team at skin and me are also very responsive and helpful to your skin concerns.

11 October 2025
Rated 5 out of 5 stars
Invited

Great service

Great service — super easy to set up and the subscription is also really flexible so it never feels overwhelming. Whenever I notice my skin changing I can really easily change my prescription to whatever I need!!

11 October 2025
Rated 5 out of 5 stars
Invited

A no brainer - you won’t regret your purchase

The subscription is easy to skip or adjust, and I love that I can change delivery dates to fit around holidays. The process of diagnosing my skin concerns and getting the right prescription was exceptional. I’ve been struggling to manage my acne rosacea for years needing various courses of antibiotics to control it. Skin and me means it is the first time I’ve finally seen real success in controlling my rosacea Highly recommend!

11 October 2025
Rated 5 out of 5 stars
Invited

Reliable, effective and suitable for sensitive skin

I've been using skin and me for almost 2 years and would completely recommend it to anyone suffering with tricky skin. The prescribers are knowledgeable and happy to make changes to your formula as often as needed and as your skincare goals change. As someone with sensitive skin who has issues with many brands, I have found the moisturiser, cleanser and personal treatment to work well and have never experienced any adverse side effects. It is easy to change monthly subscriptions as needed and I have reliably received my products every month.

11 October 2025
Rated 5 out of 5 stars
Invited

After 4 Years with Skin + Me

I’ve been using Skin + Me for almost four years now, and I honestly don’t plan to ever stop!
Their dermatologist-prescribed, fully personalised tretinoin formula has completely transformed my skin.
It’s lightweight, non-oily, and never causes breakouts—just smooth, clear, glowing skin that everyone compliments me on.
I love how easy it is to adjust delivery dates whenever I need, and there are no hidden costs—just great value and results that truly last.
It’s reassuring knowing that real dermatologists review and adapt my formula to my skin’s changing needs—professional skincare made simple and effective.

11 October 2025
Rated 5 out of 5 stars
Invited

Almost coming up to my two year…

Almost coming up to my two year anniversary of being on skin & me, I couldn’t thank this company and product enough for what they’ve done for my skin & confidence. I recently turned 40 and I’ve finally got the skin I’ve always wanted! Teen me would be so very jealous! The staff are amazing! So helpful whenever I’ve contacted them, providing me with 5* service. I will be on this for life! Thank you!

11 October 2025

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