Robert Dyas Reviews 42,578

Finished product was fine. Difficult to put together and fitting instructions could be clearer. Suggest you screw sides back and front as you progress to prevent previously installed pieces becoming... See more

First time using Robert Dyas, bought some flower bulbs, great price, however delivery was expected to be three days and took 10. Not used to waiting for deliveries anymore when the likes of the big A... See more

The online system and order were all fine, but don’t think the product truly matches the description. The hem is barely weighted and the 4 small magnets do not stick to the bath very strongly. So the... See more

Ordering process and delivery process was great with good comms throughout. Generally the quality of the Power Shed is spot on and the instructions to build (inc the online videos) are very useful t... See more

The staff at the Maidstone Store know their stock and there product details. Always extremely helpful, quickly located a small 12V battery for electric garage door controllers that no other shop in M... See more

The assistant was very helpful and showed us the exact light bulbs for replacing our old ones. Different sizes, shapes and wattage are a mine field, so he'll was essential. She then pointed out how, w... See more

Mostly i use the website to browse the extensive range of goods that is supplied by Dyas. However i do most of my shopping in branch. Generally i find the staff are always polite and are always helpfu... See more

Amazing what a small store on the Earl's Court Road can stock - everything I needed from repairing the locks to kitting out the kitchen as well as doing a deep clean of the house and kitchen. But what... See more

Easy to use website, high quality furniture. Much cheaper than the garden centre (though still more expensive than I would have liked. ;) Seriously though, it was easy to choose and complete the tran... See more

I purchased the empire2000 shed. Nothing wrong on Robert Dryas end as it was shipped from the supplier, Empire Sheds, but the delivery turned up at 6 am in the morning after being given a time slot of... See more

At present, I have an Acctim radio-controlled wall clock for which I paid the full £22.99 on 21st April 2025 at your Enfield Town branch. When I opened the box at home, there were no instructions an... See more

Very pleased with the shed as I had limited space and was finding it difficult to find something to fit my requirements without spending an excessive amount. Erected in 3 hours with easy instructo... See more

Purchased a couple of Endless Summer Hydrangea 3L pots Both got fungi problems, with black and grey spots on leaves. Btw, so far still alive cutting away those seriously affected leaves (~25%) Hop... See more

I bought a brass fire set which was supposed to be delivered by Evri on the 25/09/2025 . Its now four days later and after two phone calls on successive days during which I was fobbed off twice w... See more

First time I’ve ordered with Robert Dyas and definetly not the last. Was delivered the next day ! Such a quick service, parcel was well protected and was thoroughly pleased. The soup maker I bought w... See more

The price was competitive, the mitre saw itself is as yet untried but does look to be of reasonable quality. Bought this after being let down on delivery of another make from different supplier. Promi... See more

I haven’t tested the power washer as yet, but it looks great and so compact. Especially as I am disabled and 75, I know it will be much easier than my big power washer which you can only use a normal... See more

I really like that Robert Dyas is in the heart of the town. I can just drop in and find almost anything I need for the house: cleaning products, small electrics, cookware, picture hooks, batteries, g... See more

Be aware that Robert Dyas chooses to use Yodel as courier, which means that it is very likely that your parcel will not be delivered due to a dishonest or incompetent Yodel delivery person. Robert... See more

No complaints from me! Product exactly as described,delivered on time and with care.My first time shopping at Robert Dyas,but it certainly won't be the last time.Great communication and tracking with... See more

I returned an electrical item with receipt and it was replaced immediately, with the option of a refund.The staff are responsive, efficient and know exactly where every item of stock is placed despite... See more

I do not recall what I purchased, but Robert Dyas is a bit like an old fashioned Hardware Shop. There is a good comprehensive range of many items I need for the house, garden and car. The staff I spea... See more

The shop staff ( both of them) that served me were very personable, professional and helpful. they got stock out of their stores and allowed me to peruse the dehumidifier I was interested in without... See more

Good range of high quality products but prices are in the high side compared to other high street retailers. So though I know I will get good quality on what I buy its not usually the first shop I try... See more

Ordered a kettle online for someone who drinks a lot of tea and coffee so goes through a lot of kettles! The purchase was very easy, the website is easy to use and once completed, I was updated all... See more

Pain in the arse to put up. Need a working drill and at least two people to assemble. There is no floor to this structure which wasn’t clear in advertisement. Large gap between the two doors als... See more

It is easy to order and pay. The goods arrive promptly with plenty of information as to when they are coming. The goods are packed well and therefore less possibility of damage. Exceptional service... See more

Bought a cat shelter brilliant only one fault with it, the plastic strips that cover the entrance should overlap as it is rain gets in and wets the entrance but otherwise love it

The team are just brilliant...and that 'magic' combination of professionalism and a relaxed manner and always so helpful if you have any questions about anything... Great shop, great team...

Effortless, ordered bed on Tuesday it arrived on Thursday. More than happy with this bed it’s brilliant value and quality, took me an hour and 30 mins to put together on my own.

The tongs are not very robust and quite pliable while the metal clip that holds them together is redundant. The other tools seem OK but haven’t used them yet.

Great communication with delivery man. Item came on date expected. 2 x friends put the shed up in 1 x day with no issues. Made up with it, id highly recommend 10x8f shed Very good quuality

Because Robert Dyas is a really nice store and you always employ really lovely staff who are happy to exchange a few words with you and give good customer service. Please don't ever change!

Excellent service as always. Good choice of kettles. Several were on offer. Both members of staff we had contact with were very friendly and helpful.

I needed to buy some lawn seed locally, but a search on line revealed that it was not available in other stores. Robert Dyas however got it to the local store same day! Which was excellent service.

Great service using click and collect, particularly in store collection. Took a little longer than expected to reach store (only reason 4/5). I’d happily use the service in the future.

We had purchased some little mushroon solar lights. Unfortunately they had been damaged by my wife planting bulbs with a sharp trowel. I phoned to see if they had more. They put a box aside in weybrid... See more

Order was split into 4 separate deliveries by 3 different delivery companies . Part of order not delivered and the wheelie bin numbers were of different sizes meaning could not be put together. ( refu... See more

Easy purchase with enough info to choose the right type of turf for my needs. Third party supplier helpful and gave accurate delivery time. The turf is looking really good.

I was greeted by a friendly staff member when I entered the shop. This is actually the case on each visit. I needed help finding what I needed and was directed quickly to the right spot. I always have... See more

I love going into Robert Dyas in Staines, the staff there are so friendly and very helpful, plus you have a vast array of products.

I was looking for chair cushions online and Robert Dyas popped up with some in their sale. I would never have thought to look on that website. The cushions are lovely, well padded and a light grey. De... See more

Always friendly helpful staff. I was told I had money in my RD account if which I unaware. Had items I wanted ie spring bulbs -hopefully good quality. I bought floor cleaner £1.98 or( 1.89) When I... See more

Excellent service from staff in store and we got a couple of good products (which we were not expecting to buy when we walked in!).

Always like having a trip to Robert Dyas, they were having a sale went I went last week. Looks like their getting ready for Xmas!!!!! Purchased my seeds and fat balls for my garden birds.

I enjoy shopping in your stores. Wide selection of items and always very good polite service. Well done.

Staff super friendly and always available even when they look busy! Cleaned and organized store with loads of very good deals.

Mixed review. The 2 side panels were damaged on receipt (tongue & groove ends split by 3" & 6") which I'm guessing happened in transit. The parts list received had 21 x 70mm screws, 27 x 60m... See more

I originally left a negative review, but I’m pleased to amend it to 5 stars. Although the first response wasn’t ideal, a Robert Dyas representative has today resolved the matter with great care. They... See more

Bed is wonderful, only minor issues was the plate that attached the bottom right corner didn't match the pre drilled holes, so I had to drill an extra 2. Fairly easy to put it together. Im loving the... See more