Klook Travel Reviews 22,719

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the intuitive booking process, highlighting how easy it is to find and book activities. Consumers appreciate the clear details provided for each activity and the convenience of the mobile voucher system. People also value the competitive prices and the excellent customer service, noting quick and helpful responses to inquiries. Many reviewers mention that Klook simplifies travel planning, offering a wide range of affordable options and smooth transactions. The platform's ability to consolidate various travel needs in one place is highly appreciated, making it a go-to resource for both domestic and international travel activities.

Based on these reviews

Rated 5 out of 5 stars

This rating is just for booking. It's quite easy to book. It's my first time using this fast track clearing custom service. I do not have the actual service experience yet. I'll give another feedback... See more

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Rated 5 out of 5 stars

Every information was easy to understand, with clear directions provided. Booking on Klook was very smooth and fast, and all the details were accurate when we arrived. Prices were transparent with no... See more

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Rated 5 out of 5 stars

It is truely a hustle free using Klook for bookings. The platform is easy to use and do have a smooth navigation leading for a better transaction. Plus, there are lots of very nice bundle offer and pa... See more

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Rated 5 out of 5 stars

I used Klook Travel to book a ticket to visit Umeda Sky Building , Osaka Japan on November 23, 2025, but on that day, I realized that I had mistakenly entered the date. Instead of the 24th, I put down... See more

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Rated 4 out of 5 stars

KLOOK is easy to use however it was very klook is easy to use however I am not satisfied with tthe itenary given join in group for 8days 7nights Kunming, Dali, Lijiang,Sha... See more

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Rated 5 out of 5 stars

A smart traveler invests in protection. Travel insurance is one of those things you hope you never use...but you'll be glad you have it. Adulting responsibly starts before you even board the plane. Th... See more

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Rated 5 out of 5 stars

It is a good experience for foreigners to know more about Hiroshima except for Hiroshima city. We can drink seki, a kind of Japanese wine and also can go inside the submarine. Not to be missed if you... See more

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Rated 3 out of 5 stars

I had difficulty paying with PayLah of all things, which should have been the easiest. Enticed by the $2 discount, I tried out the payment, but first I had to set up PayLah to pair with Klook. I did a... See more

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Rated 5 out of 5 stars

Klook offers the convenience of having all the nice-to-have vouchers all in one place. No need to search different sites. I enjoyed my last trip to Universal Studios because of the vouchers I purchas... See more

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Rated 5 out of 5 stars

Yes its very famous company and offer good discount and online booking. I was recommended by my friends and I will also recommend more friends. Expecting good discount for other attractions in Dubai.... See more

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Rated 4 out of 5 stars

fuss free purchase of e-sim, but hope there can be more options for unlimited data in vietnam (im currently going for 2 weeks) and there's no 14 day unlimited.. it's 10 days closest

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Rated 4 out of 5 stars

Can you please noted before us making purchase decision that some of activity in "Klook pass Okinawa" can't reserved for one person because they notice "require more participant " such activity 1.Blu... See more

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Rated 4 out of 5 stars

This is my first time to use Klook. Overall interface is easy to use, but I found some expired deals has still shown. I find "Arendelle Royal Breakfast Buffet" deal from "Hong Kong Disneyland Park Ti... See more

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Rated 5 out of 5 stars

What made our experience great was Jinny Su, our guide. She was friendly, very knowledgeable, spoke English and Chinese expertly. One could tell she likes her job as a guide. Plus, sending all of us... See more

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Rated 5 out of 5 stars

Sometimes I’m able to find deals, but the price difference usually isn’t very big. First time I am using will get the results after use the deals in next two months.

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Rated 5 out of 5 stars

We did a Mt Fuji and Hakone day trip from Tokyo. It was a wonderful trip with a great guide - Yui-san and Hori-san. They created a great itinerary and helped us stay on schedule to cover everything... See more

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Rated 5 out of 5 stars

ecently used Klook for the first time, and I’m beyond impressed! The booking process was super easy and intuitive, and I loved how clear all the details were for each activity. I booked a few tour... See more

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Rated 5 out of 5 stars

Website friendly and not allowing me to process any upfront cost. Will definitely recommend this with my friends!!!! 10/10

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Rated 5 out of 5 stars

Book with ease and confidence. It's great to know that Klook provides a lot of options to book a train within Schengen area. It's just a click "Klook" away from your next travel destination.

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Rated 5 out of 5 stars

I used desktop for my lunch bookings and found the website very clear, and very user-friendly. The bookings went very smoothly and efficiently, with instant confirmation. Thank you!

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Rated 5 out of 5 stars

It's always a breeze booking with Klook. You get all the information you need and a smooth transaction, within a user-friendly platform.

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Rated 5 out of 5 stars

We have purchased the Japan Rail Pass from Klook. And now again. Because I trust their Quick Service and they offer a good price compare to other places. I definitely recommend Klook!

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Rated 3 out of 5 stars

Had to redo the booking for a second time as there was apparently a glitch between Klook and Grab app. Luckily Grab was quick to resolve the issue and return the payment.

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Rated 3 out of 5 stars

Klook cancelled my first booking so I had to book again. Website pricing is unstable. Very frustrating. If i hadn’t booked my family in the hotel already, I would have gone elsewhere for the remainder... See more

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Rated 5 out of 5 stars

Gives all the details one would need for the experience and the tickets. No stone unturned, and the progress from the start to the purchase of the tickets were smooth like butter.

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Rated 3 out of 5 stars

i did not like when you restricted my account and i was not able to make the payment the first time. had to contact support first to get it lifted.

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Rated 3 out of 5 stars

Klook aggregates the various vendors for car rental quite well, and prices are competitive. However, details on the various car rental companies and the full Terms & Conditions are inadequate. While i... See more

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Rated 5 out of 5 stars

All my fun activities Domestic & International Klook is my buddy ticketing partner. Smooth as ever when going to all the places I like. Thanks Klook!

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Rated 5 out of 5 stars

Easy as heck! Way better than standing in lines struggling to communicate with the locals

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Rated 5 out of 5 stars

Quick and super easy to get train tickets the day of because we have no plans and decided to go across country the last minute

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Rated 5 out of 5 stars

Because their so fast and ,,,I want to travel everywhere,,,but don't have a card ,,,but now they are have so ,,that I will travel without knowing wrong else

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Rated 5 out of 5 stars

The fast track saved me so much time! It only took about 30 minutes or less and I was done! The process to meeting up was simple as well. I definitely recommend buying the fast track

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Rated 5 out of 5 stars

Klook always makes our travels easy & comfortable. So many affordable options to choose from.

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Rated 4 out of 5 stars

it was relatively easy, but I was confused when adding the names. not enough instructions.

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Rated 5 out of 5 stars

Tokyo subway metro passes are such a great deal. You save so much money and it so easy to use. Just be sure to find a Metro ticket machine with a QRC reader, which is well explained on their site.

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Rated 4 out of 5 stars

Hopefully we can be given a chance to have a card since we are travelling to Singapore this March 2026. Thank you.

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Rated 5 out of 5 stars

When you compare hotel rates with other platforms, klook would be much cheaper.

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Rated 5 out of 5 stars

All my activities during travel were booked on Klook. Costumer service are all good.

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Rated 3 out of 5 stars

Disconnected experience in logging in/to hold the room through Apple Pay, and then having to enter credit card separately for $0 auth.

Company replied

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Company details

  1. Travel Agency

Written by the company

Discover and book amazing travel experiences


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

very smooth experience, booked my activity one month ago,

"I had a very smooth experience for the first time I used Klook. I actually booked my activity one month ago, and everything from the initial reservation to receiving the final confirmation was incredibly easy and intuitive. The interface is clean, the prices were great, and the confirmation came through instantly. The website is very user-friendly, and the entire process was streamlined and efficient. I couldn't be happier with how straightforward and reliable the service was, especially knowing my plans were secured well in advance. I highly recommend Klook for anyone looking to book tours or attractions!"

MAYUR MAKWANA - INDIA 🇮🇳

December 9, 2025
Unprompted review
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