When computing my proposal form. I accidentally gave the wrong date for my only accident. This caused a major problem which was very easily sorted by him a very short phone call to service Centre. It... See more
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Budget Insurance has helped almost 3 million customers across the country find great value insurance solutions. Catering for a wide range of circumstances and budgets, our expert team are always on hand to support you with finding great options for your home, vehicle and life insurance needs. All of our motor and home policies offer a comprehensive level of cover, with the option to add extra protection should you wish. For our motor and home insurance policies we work with a UK network of leading insurers and for our life insurance policies we work with a selected insurer so you can be sure you’re getting great cover, at a great price. Why not get a quote today and see what Budget Insurance can offer you.
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Easy to sort out my car insurance initially but when trying to correct an error I was waiting on the phone too long

Reply from Budgetinsurance
Excellent from start to finish….easy,step by step approach and definitely customer focused.
Overall quick,decisive and by far the easiest online experience I have had…..5 stars.

Reply from Budgetinsurance
Great customer support very helpful and polite
Would highly recommend

Reply from Budgetinsurance
So far so good! I looked around for a decent, low price car insurance, and Budget came out on top. I'll let you know at the renewal price how things went.

Reply from Budgetinsurance

Reply from Budgetinsurance
Completed insurance application online but something went wrong. Phoned customer services, and got it sorted and complete straight away.

Reply from Budgetinsurance

Reply from Budgetinsurance
Great price which included all my necessary requirements in a policy

Reply from Budgetinsurance
If you have any query you will go round and round in circles, every promise of a call back never happens.
Budget informed me the policy would be cancelled, I contacted them to confirm this was correct. However, they have not cancelIed the policy . Now I have tried canelling the policy several times, and they still message me to say the policy is live.
You cannot talk to a UK call centre, it will be south Africa, who cannot resolve anything. And on request of a UK number to call they cannot give one.
Avoid Like the plague

Reply from Budgetinsurance
The worst insurance experience ever, lack of communication. Poor contact and customer service. Lack of information from the staff.

Reply from Budgetinsurance
Send replies to there emails and nobody responds hence a price hike for something that's easily explained not a very good company

Reply from Budgetinsurance
Initially disappointed after they upped my premium cos of a mistake on a claim date. Really impressed with their solution. A really lovely and caring customer rep sorted it.
I now recommend them.

Reply from Budgetinsurance
The system was easy to understand and I quickly found the cover I needed

Reply from Budgetinsurance
The price firsty and if I had an enquiry you answered straight away

Reply from Budgetinsurance
The price its brilliant for me personally the price determines if I stay or look at other sites and the service is great as is if you want to add anything to the policy it's user friendly and the policy gives me what I need

Reply from Budgetinsurance
It was so easy to fill in the application. I am very happy with my insurance quote and have paid in full.

Reply from Budgetinsurance
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