I started a chat with them because last week I received an invoice about my soon-to-expire domain/hosting, and when I cancelled it the website says that it's going to be cancelled next year. I panic... See more
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Domeinregistratie, €1 per jaar. Registreer je domeinnaam snel en makkelijk | Mijndomein
Netherlands
Replied to 79% of negative reviews
Typically replies within 1 week
Cost went up 200% in a couple of years and 300% in 6 years
I was too late this year, but I will cancel my subscription next year and move to another hosting provider.
Reply from Mijndomein
Matthijs was incredible helpful in thinking along for a solution to my issue and assisting me in putting them into action right away. Super great support, I'm so grateful!!
Reply from Mijndomein
Great service. Replied within 1 hour.
Reply from Mijndomein
The support team is excellent!! They answered all our questions and solved challenges within minutes. I highly appreciate Daniel M and the rest of the team for their help :)
Reply from Mijndomein
Customer service is perfect, ik had matthijs, echt een topper.
Reply from Mijndomein
Professional support and attitude. Well done
Reply from Mijndomein
Clearly a subscription trap scammy provider. They deliberately remove functionality which is standard in other providers to trap customers to subscriptions. Nevertheless, I cancelled 31+ days before, and it still did not work... I wonder how they got license to operate. Report them to ICANN and every other relevant authority... Check their reply at imgur link with https___imgur.com_a_OuqwVsh Edit: They responded they do not recognise themselves, I sent the ticket id (ending and starting with the number 2 (#2?????2). I hope they recognise themselves, now. Oh, yes, and after exchaning paragraphs and paragraphs of e-mails explaining their mistake and the wrongdoing, they had the audacity to share my personal details without any consent from me to an incasso company. Of course, there is no universe I pay scammy requests.
Reply from Mijndomein
Missing tech support, the answers are awful. The employees either don't know what they need to do or just don't want to do it. The worst host I have ever seen.
Reply from Mijndomein
Matthijs provided excellent advice and support. He was patient and took his time to explain clearly step by step what was required to set up my email address and link it to my gmail. Thank you!
Reply from Mijndomein
Matthijs helped me out big time with my SSL and Apache issue. He immediately start troubleshooting and was able to solve it asap.
Reply from Mijndomein
As other user pointed out, they automatically charge for services without notice. There is no way to disable the auto-renewal and even if you transfer away they send invoices for hefty fees. On top of this they apply renewal on an arbitrary date instead of using the ICANN renewal date. Not to forget customer service giving different answers each time you contact them...
A total mess!
this site is scam, am buying 9 domains .com, after am cheking domains in namecheap & godaddy they are available i have screenshoots of all domains HAHAHA.
They will respond to this review as they are a legitimate company and not a scammer. Do not trust them, they are scammers.
Onze site is na wat technische vragen live!
De chatfunctie en follow-up d.m.v. een ticket is door verschillende collega's (o.a. Matthijs) top!
Reply from Mijndomein
I started a chat with them because last week I received an invoice about my soon-to-expire domain/hosting, and when I cancelled it the website says that it's going to be cancelled next year. I panicked and I thought I'm being scammed. (since this happened with me before). Anyway, I contacted them by chat and Eline helped me in no time and cancelled my product and therefore I don't need to pay pointless amount of money for a product I don't use.
When I need a website in the future, I'd surely choose for Mijndomein.
Thanks guys
Reply from Mijndomein
Mathijs is a great professional, honest and committed. He helped me complete the first steps and the installation setup of one of my promising projects.
Without a doubt, someone you can trust, choose him!
Reply from Mijndomein
Matthijs was very usefull and patient with me: I'm French!! great service and results!
Reply from Mijndomein
They dont have a stable web site. Their customer support are only with ticket, no telephone access for speeding the things up. You need to wait for a little problem to be solved at least for 1 or 2 days. It really slows you down.
Reply from Mijndomein
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