Liven Reviews 12,259

TrustScore 4 out of 5

3.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the prompt and helpful customer service, with many highlighting specific instances where their issues were resolved quickly and efficiently. People mention receiving refunds for unintended subscription renewals without any hassle, and they value the human and empathetic approach of the support team. Consumers also find the team to be understanding and patient, making them feel like valued customers. Many reviewers praise the app for its potential to help users learn new behaviors, manage stress, and track personal growth. Some users appreciate the app's structure and the insightful content it provides, while others find the coaching aspect particularly strong. However, there are mixed opinions on the app itself, with some finding it not suitable for their needs or personalities. Some users reported issues with the subscription process, cancellation, and accessing the website.

Based on these reviews

Rated 4 out of 5 stars
Invited

Good app! The coaching is a strong point. It could be even better with some tweaks. The trauma education is top notch. The app has a solid interface. The journaling portion is important, and I wou... See more

Company replied

Rated 4 out of 5 stars
Invited

I like the Livens videos on Instagram and Facebook, and I did some tests there, and went on to see the price for the app-course, but was able to subscribe unintensionally. I contacted the Support-team... See more

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Rated 4 out of 5 stars
Invited

To be honest i didn't really use the app itself, not anything wrong about it, it's just me. But I'm living a good note because the customer service was great and helped me just like I needed

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Rated 4 out of 5 stars
Invited

So far what has made my experience good is the fact that I can understand what they are saying it’s easy to follow,. I have a good feeling that I’m going to get a lot of help from this,

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Rated 5 out of 5 stars
Invited

My issue was addressed well! While my use of the app was short lived, it really did help get me out of a funk. I needed to cancel my subscription, and the in-app subscription center wasn’t work... See more

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Rated 3 out of 5 stars
Invited

To access your website was near impossible every time I went to it it didn’t recognise my login then would send an access email and I his never worked so I paid for what?? Subscription valid til Jan 2... See more

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Rated 5 out of 5 stars
Invited

The app is very easy to use and helps you to fulfill tasks. It good to have something to help you be accountable. It offers task suggestions that are easy to accomplish and it feels very satisfyin... See more

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Rated 5 out of 5 stars
Invited

I opted into the Liven subscription at a point I wasn’t ready and soon after deleted the app, Thinking I had cancelled my membership I was surprised when my next subscription payment taken from my... See more

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Rated 5 out of 5 stars
Verified

Their Mobile App is well structured, and contains courses. Their publicity is convincing, and the price rather high, but the App is qualitative. You can set all the possible goal of your day; it... See more

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Rated 5 out of 5 stars
Invited

I just started with Liven. At first, my widget didn't download. No problem...the website provides an email for assistance. After a bit, the widget did download, so I emailed that info to... See more

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Rated 5 out of 5 stars
Invited

I was charged on an auto renew plan that I was unaware about I was able to goto support and chat and with in minutes there was help and in mins of our convo gave me my full refund back. Customer servi... See more

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Rated 2 out of 5 stars
Invited

I haven't liked being continually asked to rate my experience only 10 minutes into opening the app. Also, be asked to spend more money, when the can not make a judgement on what you have just purchase... See more

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Rated 5 out of 5 stars
Invited

tone: ⸻ ⭐️⭐️⭐️⭐️⭐️ I’m truly impressed with both the app and the customer support! The Liven support team showed great professionalism, patience, and kindness. My case was handled with f... See more

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Rated 5 out of 5 stars
Invited

I have found the learning tools and development sessions have been helpful and I feel like I can choose topics tailored to my needs and interest. The journal also allows me to track my progress and st... See more

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Rated 5 out of 5 stars
Invited

Their app is interesting tho not for all personalities. It may or may not hit you, although their 30-days money guarantee works super fast! and it isn’t a risk at all to give it a try. Wonderful su... See more

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Rated 5 out of 5 stars
Invited

I inadvertently signed up for a subscription ( it was an initial short trial which auto renewed) Expecting to get nowhere I contacted customer help and they immediately issued a refund no questions... See more

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Rated 5 out of 5 stars
Invited

Liven is an excellent app and tool but I'd only signed up for a month and I needed to cancel my subscription. Spoke to a lovely Lady called Tia, who was very kind and helpful and cancelled it straigh... See more

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Rated 5 out of 5 stars
Invited

Messaged to cancel subscription on the day it was due out of bank and they said they canceled and it would be refunded. Assuming the refund goes through in the next few days, it was a painless process... See more

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Rated 5 out of 5 stars
Invited

The flexibility of the customer service rep. Whether AI or human, she evaluated my sincere position in its entirety. She made a decision that was good for me now and good for the LIVEN brand later.... See more

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Rated 5 out of 5 stars
Invited

The customer service team are amazing. I have had a small issue financially and they were very understanding and able to help me with cancelling my membership. Once able I will definetly use their ser... See more

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Rated 2 out of 5 stars

Edit 6th Oct 2025: After writing this review below, I received a refund of €49.99. Thank you for that, but I still think that this company's calculations are not clear at all. Unfortunately, I can'... See more

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Rated 5 out of 5 stars
Invited

The Liven app on its own seems great, I personally tried using it but don’t have the time, but I’m sure some people are in desperate need of this great app ^^

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Rated 5 out of 5 stars
Invited

I've had a cancelling subscription issue and I was assisted by an agent named Monica, was there to help and listening to me and solved my issue in few minutes. Thank you for the great service .

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Rated 5 out of 5 stars
Invited

Yulita at Liven really supported me when I needed it. I’d signed up on a whim and wasn’t ready and couldn’t really afford it, I contacted Liven expecting that it would be too little, too late. Instead... See more

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Rated 5 out of 5 stars
Invited

I couldn’t afford the subscription and forgot it auto-renewed. When I realised they gave the refund without question and said it will be back in my account in 3-5 days

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Rated 5 out of 5 stars
Invited

The app worked fine. I couldn't remember to use it though. I was able to get a refund when I was automatically charged for the renewal. No fuss. Really appreciate it!

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Rated 5 out of 5 stars
Invited

Amazing customer service. The subscription auto renewed without me noticing I was charged 100 euros for a new 3 month plan. I reached out to the team and gave me a full refund which was highly appreci... See more

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Rated 5 out of 5 stars
Invited

I am having a lot issues with my spouse and his family. He is dying and it seems I am the one who is consistently in the wrong but I cant tell anymore due to pattern if gaslighting so I have turned to... See more

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Rated 5 out of 5 stars
Invited

They responded quickly to my request. They showed that they care and encouraged me to continue to do the little I could do to help my community. They also promised to take into account my request. I l... See more

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Rated 5 out of 5 stars
Invited

This company provides a high quality and instructional app. I have enjoyed using it and would recommend it to everyone. Due to the exchange rate, I can't afford to keep using it.

Company replied

Rated 5 out of 5 stars
Invited

I had forgotten to cancel my membership and it automatically renewed. They promptly refunded my money and canceled the membership. I had no issues with the company or product. I had gotten busy and n... See more

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Rated 5 out of 5 stars
Invited

Their advertisment is catchy. The app is great, though I didn't use it much yet. I want to praise the service center, I had some inquiry about the finance and I have been helped incredibly fast,frien... See more

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Rated 5 out of 5 stars
Invited

Sansa was extremely helpful, understanding and kind she helped me through the whole process went above and beyond thank you

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Rated 5 out of 5 stars
Invited

The best customer service I have ever had. I am certain that this is a "Trust Worthy" business and I would recommend this program to anyone who is procrastinating. I am a real customer and not affil... See more

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Rated 3 out of 5 stars
Invited

I found the technological process challenging. I wasn't sure how to enrol (as I was using a PC rather than a mobile phone) so may have skipped some necessary step.

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Rated 5 out of 5 stars
Invited

I admit that at first I didn't believe that we would get such a quick and mutually satisfactory solution to our problem. I wish you success and prosperity!

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Rated 4 out of 5 stars
Invited

The request was handled greatly, but refunds can be avoided if the subscription details are clear for everyone and not partially or completely hidden!

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Rated 5 out of 5 stars
Invited

This is the start to me being able to learn new behaviors that enable me to live a less stressful and more happy life. Im excited to begin this journey.

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Rated 5 out of 5 stars
Invited

The app itself is amazing, explains everything and gives you more confidence and makes you feel asserted that you can handle situations you never thought you could. Customer service is absolute... See more

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Rated 5 out of 5 stars
Invited

So far UX/UI is good , can't say I've seen results from it but I do come back to it and it does help me reflect on the chaos of life.

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Rated 5 out of 5 stars
Invited

Absolutely fantastic customer service… I had an issue and the team were on it and resolved it swiftly and fairly. It’s also a great concept with excellent content.

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Rated 5 out of 5 stars
Invited

This wasn’t for me in the end but their team responded to me quickly and professionally. I really appreciated that. I’m sure it’s just the thing for a younger person to use.

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Rated 4 out of 5 stars
Invited

Agent helped me cancel after not using the app. Otherwise I liked the app and found some insightful things on the trial month.

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Rated 5 out of 5 stars
Invited

I have started to do this 5 minutes ago. So, I am feeling motivated to complete this program and see what will happen.

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Rated 5 out of 5 stars
Invited

Frida was excellent in helping me with my issue today. She was a joy to talk to. She's a valuable employee of your company.

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Rated 5 out of 5 stars
Invited

Just started the program. I’ve known for several years that there’s been a problem. I’m hopeful this program is what I’ve needed

Company replied

Rated 5 out of 5 stars
Invited

for dopamine levels, it kinda knew my tolerance for online 'nonsense' and I'm now a man with a plan

Company replied

Rated 5 out of 5 stars
Invited

Super informative, but kinda bossy, 5 stars, I just got scolded by the sites AI for not giving them 5 stars, interesting.

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Rated 3 out of 5 stars
Invited

I felt pressured to add the therapist as I don’t have the money yet. And it would be nice to add the app from this spot and not have to go add it separately

Company replied

Rated 4 out of 5 stars
Invited

The AI is basic, the tools are usefull, i have yet to use it to gage it's full potential. The service team is top notch, answered my concerns and even offered a refund inmediately. It's worth tr... See more

Company replied

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Company details

Written by the company

Liven is your self-discovery companion, a system of tools designed to help you better understand and transform yourself. WHO’S LIVEN FOR? • For you, me, anyone trying to survive in this hyperstimulated world. • For those under pressure, living to meet others’ expectations, or struggling to say ‘no’. • For those wanting to build a positive self-image, improve focus, or manage time. • For anyone ready to liven up!


Contact info

3.8

Great

TrustScore 4 out of 5

12K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

They listened to my suggestion!

Honestly, I never expected to hear back. Let alone so quickly. We'll done!

11 October 2025
Liven logo

Reply from Liven

Dear Myra!

We genuinely value every suggestion from our community, as it helps us keep Liven growing in the right direction. ✨ I’m really glad that our team’s quick response showed that your voice is heard and appreciated. Wishing you only positive experiences with us on your self-discovery path. 🙏

With deep appreciation,
Your Liven Family

Rated 4 out of 5 stars
Invited

Problem solved

Handled my issue but speed of response was a little slow

11 October 2025
Liven logo

Reply from Liven

Hello there!

Thank you for your honesty and I’m glad to know that your issue was resolved right away, even though our response time was a bit delayed. Our support team does their best to respond within minutes through our chat, yet at times, a high flow of requests can briefly slow the pace. 🌻

Your note is a valuable reminder of how important timely communication is, and we’re continuously improving our systems to make sure your next experience feels even smoother. I’m grateful for your patience and understanding, and happy that we could ultimately help you! 💖

With heartfelt thanks,
The Liven Team

Rated 5 out of 5 stars
Invited

Positively surprised after being sceptical. Definitely Recommend!

I have ADHD, which makes me sign up with apps and services too quickly too often. When I did with Liven, I instantaneously thought “oh, here we go, I've done it again”. I was sceptical to say the least. But I am pleasantly surprised. I have been very stressed out and exhausted lately, and doing my check-ins and going through the courses really helps. Lots of great resources with knowledge I hadn't been aware of, either. Definitely Recommend

11 October 2025
Liven logo

Reply from Liven

Dear Hillu!

Thank you for sharing your honest and thoughtful reflection, it truly means a lot. I can imagine how frustrating it can feel to dive into something new with skepticism, especially when past experiences made it hard to trust the process. That’s why it’s deeply meaningful to hear that Liven has offered you some real support and calm during times of stress and exhaustion. 🤗🌸

I’m also glad that the check-ins and courses are helping you uncover new perspectives and insights that genuinely resonate. Your words beautifully capture the essence of what we hope to bring, a sense of clarity, structure, and self-discovery in moments when life feels overwhelming. Wishing you continued steadiness and light as you move forward with Liven. 💕🙌

With heartfelt thanks,
The Liven Team

Rated 5 out of 5 stars
Invited

I just joined today but so far I like…

I just joined today but so far I like it.

11 October 2025
Liven logo

Reply from Liven

Hello 🌿

Welcome aboard, it is great to hear the first moments feel good. Start with small, steady steps. We are here anytime.

With care
Your Liven Team

Rated 5 out of 5 stars
Invited

It was enlightening

It was enlightening

11 October 2025
Liven logo

Reply from Liven

Hello, Alexander💫

Appreciate you sharing how the session landed. It’s great to hear it sparked new insight you can carry into your day!

With warmth,
Your Liven Team

Rated 3 out of 5 stars
Invited

Concise approach with compelling…

Concise approach with compelling information. I’m aware of my bad habits but lasting change is rare. I’m optimistic regarding this training program because of the approach and candor.

11 October 2025
Liven logo

Reply from Liven

Hello!

Great to see you starting this journey with such an open mindset. Recognizing what you’d like to change is already a big step forward, and we’re glad Liven’s way of guiding reflection feels right for you. Keep going gently, as small and consistent insights often lead to the most lasting growth🙌

With encouragement,
Your Liven Team

Rated 1 out of 5 stars
Invited

The app is not explained. No guidance

The app is not explained. No real person guidance. Ai driven by a program that is unresponsive. Waste of time. Hope I can get my money back. Junk.

Indie the chat person at the end who cancelled my subscription was the only positive result of this app

11 October 2025
Liven logo

Reply from Liven

Hello, Robert!

I appreciate you sharing how the experience felt, it’s important for us to hear, as we always aim to make things clearer and more supportive. Our team is always happy to walk users through our app step by step, explain how each part works, and help them get the most from their plan. I wish we’d had that chance with you.

Your refund has been fully processed, and the confirmation email with all details has been sent to you. I wanted to make sure everything was handled smoothly and that you have full clarity about the transaction. It also means a lot that you mentioned Indy. I’ve passed your kind words along to her. She and the rest of our team care deeply about helping each user feel heard and supported. Whenever you decide to return, we’ll be happy to guide you personally through the setup to make your next experience with Liven feel easy, clear, and worthwhile🌻

With respect and understanding,
Your Liven Team

Rated 1 out of 5 stars
Invited

Thanks you for your service I need your…

Thanks you for your service I need your help am ready for this wealth and trust you all Amen

11 October 2025
Liven logo

Reply from Liven

Hello, Obiosa!

Thank you for reaching out and for sharing your message with us. I'm glad you’ve decided to begin your journey with Liven and want to make sure everything feels clear and supportive from the start. Could you please tell us a bit more about what didn’t go as expected? Our team is always available at support@theliven.com and will be happy to help you get everything set up smoothly.

With kindness,
Your Liven Team

Rated 1 out of 5 stars
Invited

I have just joined

I have just joined, I'm miserable and you want me to 'upsell' and promote your product - wrong time ! Ask me when I have used product for a while not 5 mins into 1st use

11 October 2025
Liven logo

Reply from Liven

Hi there, Simon 🌿

It means a lot that you took a moment to share your first impressions. In Liven, you already have full access to your main plan, and everything you need to begin is ready to use. From time to time, we introduce optional workbooks that help users explore specific topics more deeply, but they are never required to continue your journey.

Also, the short check-in that appears at the beginning is designed to make sure your setup went smoothly and to understand if we can support you better from the start. Your comment helps us see where we can make that moment feel more natural and thoughtful for new users. We’ve shared your feedback with our team, as improving each part of the first-time experience is something we care deeply about.

Thank you for being open and honest with us. It truly helps us keep shaping Liven into a space that feels welcoming and supportive for everyone💚

With appreciation,
Your Liven Team

Rated 5 out of 5 stars
Invited

Really helpful and quick to resolve my…

Really helpful and quick to resolve my issue

11 October 2025
Liven logo

Reply from Liven

Greetings!

Thank you for the kind note. I’m glad we could step in fast and get everything sorted, that’s the level of care we aim for. If anything else comes up, just reach out and we’ll handle it.

With appreciation,
Your Liven Team

Rated 5 out of 5 stars
Invited

Great 🙏🏻 honesty and transparency

Great 🙏🏻 honesty and transparency

11 October 2025
Liven logo

Reply from Liven

Hello, Marta🌸

Thank you for the kind words. We aim to be clear and open about how everything works, and it means a lot that this came through for you. 

With care,
Your Liven Team

Rated 5 out of 5 stars
Invited

This app is very insightful and helps…

This app is very insightful and helps me look at how I’m feeling in a new way. 5 stars for sure!

10 October 2025
Liven logo

Reply from Liven

Hello, Jonathan💫

Great to hear Liven gives you a fresh perspective on how you feel and makes reflection easier. Keep exploring at your own rhythm!

Keep shining,
Your Liven Team

Rated 5 out of 5 stars
Invited

The customer service team are amazing

The customer service team are amazing. I have had a small issue financially and they were very understanding and able to help me with cancelling my membership. Once able I will definetly use their services again

11 October 2025
Liven logo

Reply from Liven

Hey Brett💜

Your kind words about our customer care mean a lot. I am glad we could listen and handle everything in a way that respected your situation. When the time feels right, we will be here to support you again!

With warmth,
Your Liven Team

Rated 5 out of 5 stars
Invited

My issue was addressed well!

My issue was addressed well!

While my use of the app was short lived, it really did help get me out of a funk.

I needed to cancel my subscription, and the in-app subscription center wasn’t working at the time. My suggestion would be to be able to access it via apple subscriptions (may be a premium for app developers) or have an email blast when the time comes (they may have one, I didn’t reach the end of my subscription)

10 October 2025
Liven logo

Reply from Liven

Hello, Marcus 🌿

Thank you for your kind words. Glad Liven helped lift that fog and bring a bit more ease to your days.

I understand it would be more convenient to find your plan in the Apple subscriptions list. Only subscriptions purchased through the App Store appear there, and plans bought on our website do not populate that list, so they will not show in your Apple account. We keep improving, so cancellation stays simple and predictable. You can manage your plan in the app under Membership, or email support@theliven.com, and we will take care of it for you. We were happy to be by your side, and we will be here to welcome you back whenever the time feels right.

With appreciation,
Your Liven Team

Rated 4 out of 5 stars
Invited

Informative and creative

It was a good app

10 October 2025
Liven logo

Reply from Liven

Greetings 🌼

So lovely to hear you enjoyed your time with Liven and found it meaningful. We’ll be happy to welcome you back whenever you feel ready to continue your journey, there’s always something new to explore and reflect on.

With warmth,
Your Liven Team

Rated 5 out of 5 stars
Invited

The app worked fine

The app worked fine. I couldn't remember to use it though. I was able to get a refund when I was automatically charged for the renewal. No fuss. Really appreciate it!

10 October 2025
Liven logo

Reply from Liven

Hi Luke! 

Great to hear everything was wrapped up quickly and clearly on your refund. We appreciate you taking a moment to let us know how it went. You’re always welcome back whenever it feels right!

With warmth,
Your Liven Team

Rated 5 out of 5 stars
Invited
Liven logo

Reply from Liven

Hello, April 🌼

Wonderful to have you with us and ready to dive in. Take your time exploring the reflections and guided practices, and let the small daily steps build into steady progress. 

With appreciation,
Your Liven Team

Rated 5 out of 5 stars
Invited

Very good thank you

10 October 2025
Liven logo

Reply from Liven

Hey Hey🌸

So glad everything feels good, and we appreciate you letting us know. If you ever want tips or have questions, we’re here and happy to help!

With appreciation,
Your Liven Team

Rated 5 out of 5 stars
Invited

Just started my Journey

Just started my Journey. I’m inspired and hopeful. Day by day

10 October 2025
Liven logo

Reply from Liven

Hello, Fred 🌟

Your openness and hope set a strong foundation, and we’re excited to walk alongside you as the reflections build into real change. Keep listening to your pace and let the journey unfold.

With encouragement,
Your Liven Team

Rated 2 out of 5 stars
Invited

I thought this was going to give tips…

I thought this was going to give tips on “how to handle my money”app!?
I will try it for a month for the encouragement.

10 October 2025
Liven logo

Reply from Liven

Hi there! 

Thank you for sharing your thoughts with us. While Liven isn’t focused on financial literacy, I'm really glad you’re open to exploring what it offers. Our app helps you understand your personality patterns, emotional triggers, and growth areas through interactive self-discovery tests, reflections, and guided practices designed to bring more clarity and balance into daily life. I hope it inspires new insights and a sense of calm along the way.

Just a quick note: our plans renew automatically, but you can cancel anytime in the Membership section of the app or reach us at support@theliven.com if you’d like a hand.

With care,
Your Liven Team

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