Liven Reviews 12,156

TrustScore 4 out of 5

3.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the attentive and helpful support provided by the company's representatives, who are quick to respond and resolve issues efficiently. Consumers highlight the ease of obtaining refunds when needed, even when customers miss cancellation deadlines. Many reviewers express satisfaction with the company's integrity and adherence to its promises, particularly regarding money-back guarantees. Consumers find the app easy to use, with insightful and helpful material. Some reviewers find the AI chat feature to be a valuable tool for venting and problem-solving, while others appreciate the structure the app provides for building new routines. However, some users report negative experiences related to subscriptions, cancellations, and contact issues, and the app's automatic charges after the trial period.

Based on these reviews

Rated 4 out of 5 stars
Invited

I like the Livens videos on Instagram and Facebook, and I did some tests there, and went on to see the price for the app-course, but was able to subscribe unintensionally. I contacted the Support-team... See more

Company replied

Rated 4 out of 5 stars
Invited

The company’s agents are very reliable! love that ..however , I didn’t get to benefit wholly from the service..it was lovely being a part of it temporarily. thanks 🙏🏻

Company replied

Rated 4 out of 5 stars
Invited

Hope It seems like a great tool but it's only my first day. I'll be able to give a better evaluation after using it for a while.

Company replied

Rated 3 out of 5 stars
Invited

The staff were very quick to respond to my emails. Very empathetic. I gave a score of 3 simply because I am not in the financial position to take full advantage of Livens services

Company replied

Rated 5 out of 5 stars
Invited

Yulita at Liven really supported me when I needed it. I’d signed up on a whim and wasn’t ready and couldn’t really afford it, I contacted Liven expecting that it would be too little, too late. Instead... See more

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Rated 5 out of 5 stars
Invited

Shockigly well written and thenissue was explained perfectly. I was sure this is a shady thing but it looks like an honest misunderstanding. I hope you can fix the issue i dealt with since at least on... See more

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Rated 5 out of 5 stars
Invited

I found the app to be helpful. Didn't know about the auto renewal, but the customer service agent Monica was very responsive and took care of the issue promptly. This is a very good company who values... See more

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Rated 5 out of 5 stars
Invited

Darcy was such a blessing, Liven billed me at the 3 month mark and I hadn't been using the app. I simply let her know what's going on. And she canceled it for me and gave me a full reimbursement. I fe... See more

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Rated 5 out of 5 stars
Invited

I forgot I downloaded this app and paid for an initial trial. When I was charged again I was offered a refund per their policy. I really appreciate the consideration as this additional charge would ha... See more

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Rated 5 out of 5 stars
Invited

No run around just quick service handling my issue in less than a minute which when reaching out to customer service is unheard of. Thankful for the service and if I ever need help again will be more... See more

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Rated 5 out of 5 stars
Invited

I tried the app and was automatically charged after 7 days, which was clearly mentioned. Unfortunately, I couldn’t afford the subscription anymore and missed the cancellation deadline. They were kind... See more

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Rated 5 out of 5 stars
Invited

The Liven program is an alluring and all encompassing plan. It looked like it would be assisting and encouraging with all manners of support! Because I am an extraordinary procrastinator and 77 years... See more

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Rated 5 out of 5 stars
Invited

I subscribed to the three month plan and then I forgot to unsubscribe and the charge came. I forgot the subscription and unsubscribed immediately and asked if it was possible to get a refund and expla... See more

Company replied

Rated 5 out of 5 stars
Invited

Omg Tia was amazing. I did a mistake on processing my purchase and she quickly responded and refunded. Aswell she helped me see a different program that I will be looking into in the near future T... See more

Company replied

Rated 5 out of 5 stars
Invited

I had had an issue with family illness and due to that had not been able to engage at all in my 4 week trial..l had not addressed the subscription and therefore the full payment had come out of my ban... See more

Company replied

Rated 5 out of 5 stars
Invited

They got back to me right away because I cancelled my subscription, they gave me their promised 30 day money back guarantee as advertised. The app it self is very well made, and I love what they are d... See more

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Rated 5 out of 5 stars
Invited

Im not sure if the issue was Google Play Store or not, but Liven app employees assisted me with an issue and I appreciate the rapid teaponse about it. Thanks!

Company replied

Rated 5 out of 5 stars
Invited

Well, the app itself is not for me. I did enjoy the curses for a while but they quickly became to feel like a chore, so I stopped doing them. I used the AI-Assistant a bit longer and really enjoye... See more

Company replied

Rated 5 out of 5 stars
Invited

The app wasn't for me. I let them know and they rapidly processed a full refund without any difficulties. Unexpected given how many of these companies operate, and nice to see that they actually have... See more

Company replied

Rated 5 out of 5 stars
Invited

I would love to get more insight but I literally just journaled how I feel about myself. So check back in a few days and I’ll let you know if there is any improvement.

Company replied

Rated 3 out of 5 stars
Invited

I was able to vent but I received no feedback except for a chart that told me each of my symptoms was caused by 25% of my concerns. This was not helpful, I know that already and I don't see why it's p... See more

Company replied

Rated 5 out of 5 stars
Invited

Did not use service so I can't rate that part, but my contact with Liven's customer support was outstanding and they quickly addressed my issue (in under an hour!) while being professional.

Company replied

Rated 5 out of 5 stars
Invited

I didn’t feel like the app was meeting my needs, so after a couple days I decided to cancel and ask for a refund. They promptly gave me a refund no questions asked, and made sure that I was taken care... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve been using it for a month now, and it feels like the support is right there with me. It’s with me in moments of doubt and reminds me that getting to know myself can actually feel comfortable

Company replied

Rated 2 out of 5 stars
Invited

I like the ideas you have sold me. Let's see how well I do in the days to come. But the decisions of what to add and spend just kept coming. The warm and fuzzy feelings I initially felt about your se... See more

Company replied

Rated 3 out of 5 stars
Invited

Viewed my credit card transactions, questioned a hefty transaction to Liven. Contacted their helpline have been sent full reinstatement. Appreciate your service. Sarah

Company replied

Rated 5 out of 5 stars
Invited

Not only was my request handled efficiently, but it was also with such kindness and understanding that it startled me! Way to go Liven!!!!

Company replied

Rated 5 out of 5 stars
Invited

This app is absolutely phenomenal! The interaction within this app allows you to enjoy and motivate individuals to learn more about themselves! I spoke with representatives and everyone's very helpful... See more

Company replied

Rated 5 out of 5 stars
Invited

I was pleasantly surprised at your response to my request. I would recommend you to anyone who inquires. Thank you so much for your understanding. Larry Best

Company replied

Rated 5 out of 5 stars
Verified

It would be nice if a few tools got some improvements but overall it’s helpful. I’m glad there aren’t constant ads everywhere. The main features are simple and convenient to use.

Company replied

Rated 3 out of 5 stars
Invited

ITS MY FIRST TRY IM NOT GONNA LIE , I,LL BE HONEST IT FELT GOOD TALK ABOUT IT . SO I CAN,T GIVE YOU AN HONEST REVIEW I,VE HAD A FEW SESSION,S > KEVIN THANK,S

Company replied

Rated 5 out of 5 stars
Verified

Never thought reflecting and journaling would help this much. I always figured I was too lazy even for simple notes but I’m making progress

Company replied

Rated 5 out of 5 stars
Verified

I'm currently going through the main course, and we’ll see how it goes. I also like that I can explore other courses on related topics alongside it

Company replied

Rated 5 out of 5 stars
Verified

I installed Liven and didn't regret it. AI chat has become a place for me to vent. It suggests new ways to solve problems and supports the dialogue in such a way that you start to trust yourself more

Company replied

Rated 5 out of 5 stars
Invited

They made it simple to request a refund. I’ll consider using them in the future when I’m ready because they prioritized my experience. Thank you again.

Company replied

Rated 5 out of 5 stars
Invited

Absolutely perfect! User requests are handled the best way ever! Total perfection from the whole team! Super customer service!

Company replied

Rated 5 out of 5 stars
Invited

The followup from my email, regarding an error in my subscription, was friendly and immediate. All was taken care of and I’m good to go!

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Rated 5 out of 5 stars
Invited

Had no notification that i was going to be charged for the app which i was not using. When I was charged , I asked for a refund and the issue was dealt with politely and quickly. Credit where credit's... See more

Company replied

Rated 5 out of 5 stars

Felt really supported during my sessions with the coach! They listened carefully and were so attentive, more than my closest friends ever have.

Company replied

Rated 5 out of 5 stars
Invited

The App is easy to use and full of insightful and helpful material. The mood tracker is a game changer. Wonderful to be able to do CBT in my own time.

Company replied

Rated 5 out of 5 stars
Verified

I was a bit skeptical but really wanna get my routine together and be more organized. Trying the ADHD course and hoping it helps.

Company replied

Rated 3 out of 5 stars
Invited

I haven't been involved enough with the Liven app to provide a rating but I am looking forward to utilizing its perks

Company replied

Rated 5 out of 5 stars
Invited

This company is amazing and what they’re trying to do for people and their customer service is top-notch as well

Company replied

Rated 3 out of 5 stars
Invited

The quiz has no mention of the root cause of my dopamine imbalance which is caused mostly by porn

Company replied

Rated 5 out of 5 stars
Invited

So far, so good. just doing something positive is already elevating my sense of well being.

Company replied

Rated 5 out of 5 stars
Invited

Just starting, but easy to use and get started. Way better than the online therapy. Will review again when farther along.

Company replied

Rated 5 out of 5 stars
Invited

Excellent response time. Most unusual to find a business that responds so well. Credit to you.

Company replied

Rated 5 out of 5 stars
Invited

The structure provided within the app is very helpful in building new routines and holding yourself accountable.

Company replied

Rated 5 out of 5 stars
Invited

Liven helps to understand the root cause of the problem and it is a scientific approach..!!!

Company replied

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Company details

Written by the company

Liven is your self-discovery companion, a system of tools designed to help you better understand and transform yourself. WHO’S LIVEN FOR? • For you, me, anyone trying to survive in this hyperstimulated world. • For those under pressure, living to meet others’ expectations, or struggling to say ‘no’. • For those wanting to build a positive self-image, improve focus, or manage time. • For anyone ready to liven up!


Contact info

3.8

Great

TrustScore 4 out of 5

12K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

The customer service team are amazing

The customer service team are amazing. I have had a small issue financially and they were very understanding and able to help me with cancelling my membership. Once able I will definetly use their services again

11 October 2025
Rated 5 out of 5 stars
Invited

My issue was addressed well!

My issue was addressed well!

While my use of the app was short lived, it really did help get me out of a funk.

I needed to cancel my subscription, and the in-app subscription center wasn’t working at the time. My suggestion would be to be able to access it via apple subscriptions (may be a premium for app developers) or have an email blast when the time comes (they may have one, I didn’t reach the end of my subscription)

10 October 2025
Rated 5 out of 5 stars
Invited

The app worked fine

The app worked fine. I couldn't remember to use it though. I was able to get a refund when I was automatically charged for the renewal. No fuss. Really appreciate it!

10 October 2025
Rated 5 out of 5 stars
Invited

Liven is an excellent app and tool but…

Liven is an excellent app and tool but I'd only signed up for a month and I needed to cancel my subscription. Spoke to a lovely Lady called Tia, who was very kind and helpful and cancelled it straightaway for me.

10 October 2025

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