hoppa Reviews 82,735

I couldn't find any contact, a suntransfer rep asked if she could help, contacted Hoppa and advised a 2 hour wait! The local coach operator bus left within 20 minutes so I caught that at half the pr... See more

Booking was reasonably simple and quick. There was a little confusion as it was not clear when booking that a 13year old is regarded as an adult. However a email to your service agent Innocent cleared... See more

I've used hoppa a number of times and they always offer a range of competitive prices and options. 4 stars due to the selection of pickup times being a bit confusing as arrival time is a pickup tim... See more

I gave 4 stars just because I found it tricky to contact customer services after booking. That though could just be me and I got there in the end. They do get back to you, maybe not instantly which... See more

Wanted to make a booking with Hoppa. Apparently I have an account but the system would not send a verification code to my phone thus preventing me from signing in. Tried as a guest, but the system fro... See more

The Web page is so easy to follow. Once the correct information was provided to the page it only took a few minutes to provide 39 options of travel to choose from . Once I had decided which mode of tr... See more

Driver was not at airport when we arrived, then we couldn’t find him as he was parked illegally so it was over half hour before we found him having come through arrivals. He then took the scenic road... See more

I m trying to contact you re an upcoming booking that I have not received the balance payment link for. online chat just keeps kicking me out and the email addresses are not valid, the emails keep bou... See more

We learned the hard way that Hoppa is the best and most reliable transfer provider. This year the only problem in booking was that our spelling of where we were picked up from and dropped differed fro... See more

Trying to find driver was impossible I had to go to jet2 desk and they rang up for me then the driver turned up 1 hour after landing, should of been waiting for us not letting me and my wife getting... See more

There was lack of clarity in picking up at airport. I enter the flight arrival time and the system has the same pickup time which is ridiculous. We have to collect bags and go through security/customs... See more

Second time I’ve booked a private airport transfer through Hoppa. On both occasions found the app easy to use, good communication after booking, competitive price for this type of service (airport tra... See more

I was booking a transfer from a hotel in Corralejo to the airport but the usual screen asking for flight details was replaced with one asking for SHIP NAME! Rang help desk, the said they would sort... See more

I have used Hoppa twice now for airport transfers in different countries. One in Tenerife and one in Albania. I found it very easy to use, good prices and reliable. Highly recommend it.

I was on the bus for 2/12 hours and still the bus was half full and the driver didn’t seem to know where he was going as he double backed on himself to or three times. People had missed their drop off... See more

I’ve always used Hoppa for holiday transfers as the price is very good along with the service. However, I’ve got to say trying to book with my account this time wouldn’t allow the 25% discount and... See more

Acabo de reservar mi traslado de viaje con Hoppa y no puedo estar más satisfecho con lo fácil e intuitivo que fue el proceso. Encontré la opción perfecta para mis destinos en cuestión... See more

Taxi paid when booked but never arrived despite being in contact with driver via text - had to get local taxi to get us to airport in time. Have used Hoppa before with no problems, always efficient... See more

I found that I couldn’t complete the booking on my iPad so had to start again on my PC. Also found I needed to log in before doing the search - what I wanted didn’t work if I did the search and then l... See more

Hoppa as a service I can't fault, they are very reliable regards pickup and drop off..... but the website is not very clear when trying to make a booking. When entering details of dates and times it d... See more

User friendly interface, no hassle. Have used this outfit multiple times in many countries and have never had a problem. Recommended. Keep up the good work!

I usually always use Hoppa for my transfers as they tend to offer the best prices but this time it wasn't very easy to book and I wonder if there is a glitch in their system. When trying to make my b... See more

Initially I didn't find the system easy to use, but having learnt what can be booked, I have found it easier. However receiving email to ask was I going to complete a booking for one I thought I had m... See more

I was looking for airport trfs from Gatwick airport to grand hotel in Brighton as train not suitable for elderly parents This is for my sons graduation so important that travel all goes to plan Hav... See more

It was very easy to make my booking. I have used hoppa lots of times previously, including a booking which unfortunately had to be cancelled due to Covid19. Once we were able to travel freely again,... See more

I have used Hoppa several times before. The drop off address is never on the drop down menu so I choose the nearest place and send a message with the proper address. This has never been a problem bef... See more

Booked with Hoppa - the experience was easy - simple and provided a great price We all have a choice - Hoppa was the one that stood out. Plenty of options, linked to Cashback sites and provided co... See more

Booking on line was straight forward, confirmed by email right away. My E ticket email didn't arrive 7 days before but I emailed customer service and this was resolved within a couple of hours on a Su... See more

Booked a return trip from Lanzarote airport to resort and vise-versa for the return for our family of 7 people. Saw drivers at the airport holding up passenger name cards but nothing with my name... See more

The booking experience is quite easy however to change a booking is not so simple. I need to change destination has our holiday agent had changed our hotel. This is not possible. You have to cancel y... See more

Everything was fantastic, great friendly driver on time both at pick up and drop off and a fantastic car clean and spacious. I’ve used this company before and will continue to do so. All for a great a... See more

Very friendly driver picked us up on time smooth quick transfer to benidorm would definitely recommend

Used your company in August and the service was exceptional. Just booked another one and it was so easy and the best price. Great company .Definitely recommended

Spent too much time trying to pay for a booking on the app. Payment kept on failing and then had to redo the whole booking on website and payment went through.

My flight was delayed but my driver was still ready for me. He didnt speak english so we communicated through a translation app. I appreciated his effort.

easy booking system just one point that is confusing on the return trip it is not very clear if you are booking for the pick up time or the time of your flight whereas on the outward trip there is a d... See more

I received no updates on the app or texts. Driver wasn't waiting for us when arrived. Eventually one of the other drivers made a call and said the driver would be here soon. One our return. Dr... See more

The driver was waiting for us outside the arrivals at the airport- he had our nam on a card which was helpful. He gave us a friendly welcome and during the drive gave us some tips on places to eat and... See more

The app was very easy to follow and order the pickup. The taxis was waiting for us with plenty of communication from the driver, keeping us feeling relaxed. The drive was smooth and the the return wa... See more

The second time I have booked with hoppa, and very quick and easy to follow instruction to make a booking, And last time driver was lovely he was there to meet me and on return journey was on time a... See more

Website is very easy to use, it always finds the address of our chosen accomodation with no fuss, discount we recieve on booking is an added bonus and is very welcome. overall a good experience.

Good company. Updates regarding transfers via WhatsApp. Reminders sent which are clear. Would use again

Booking process - easy to follow and now completed. Great prices for our group. Downloaded the app and the booking confirmation was all there. No need to shop around in the future

Reliable company. I have used them many times abroad and will be using them for the 1st time here in UK. They have never let me down. Drivers have always been respectful and timely. They always seem t... See more

Easy to use and book 2nd time using them pickups on time and driver in contact via messages can't fault them

I have used the site many times and always find it very easy to navigate and with good prices.

Very easy to navigate web page and clear description of vehicles and prices

Have booked with hoppa quite a few times and have always been happy with them even when my flight has been delayed.

Easy to book with clear information, haven't used the service yet

It was straight forward, not complicated and very easy to process a quote