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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, clear communication, and engaging presentation styles. Many guides are commended for incorporating historical facts with modern contexts, often adding humor and personal anecdotes to make the tours both informative and entertaining. Consumers appreciate the guides' enthusiasm and ability to cater to diverse audiences, ensuring everyone feels included and engaged throughout the experience. People highlight the excellent service, user-friendly booking process, and the valuable insights gained from the tours. The tours are often described as a great introduction to a city, providing essential information and context for further exploration. The guides' recommendations for local attractions, dining, and cultural experiences are also highly valued, enhancing the overall visitor experience. Consumers also appreciate the value for money offered by the company.

Based on these reviews

Rated 5 out of 5 stars

Great experience! Our guide was both funny and interesting, told us about history but also curious legends. It was really cold outside but he was careful enough to take us to warmer places everytime h... See more

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Rated 5 out of 5 stars

Ivan started promptly on time. He brought out key features in the Jewish tour and had informative photos on his tablet which made us feel the sentiments of what people may have experienced during this... See more

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Rated 5 out of 5 stars

The communication beforehand was excellent. Everything went smoothly, and we met a wonderful, friendly guide. Thanks to this guide, we had an extraordinary experience and saw a lot of the old and part... See more

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Rated 5 out of 5 stars

Despite the cold weather, the tour was really enjoyable. The route could maybe be improved a little in terms of the places we visited, but our guide was incredibly friendly and definitely deserved the... See more

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Rated 5 out of 5 stars

Juan Pablo was an extraordinary guide, fun and always attentive to the group. With an intensive knowledge of the history and culture of Uruguay and Montevideo, he managed to instill a very friendly dy... See more

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Rated 5 out of 5 stars

Day one of our visit commenced with a prebooked Freetour by Jason whose knowledge of Bologna was excellent. The best and most useful 2 hours we could have had as an introduction to this wonderful city... See more

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Rated 5 out of 5 stars

We had just landed in Valencia from Amsterdam and decided to join Lucia’s city tour right away — and honestly, it was the best decision we made. From the first minute, Lucia brought the city... See more

Company replied

Rated 5 out of 5 stars

This was a wonderful food tour. I love doing a food tour in a new city and have done several, but this is definitely my favourite. Van has so much knowledge and passion for her home town and its cultu... See more

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Rated 5 out of 5 stars

Our tour with Eddie was fantastic! He told us so much details about the places we visited and had such a deep detailed knowledge about Jaipur. Eddie speaks realy good English and also recomme... See more

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Rated 5 out of 5 stars

Very easy to book and immediately received an email confirmation with instructions on where to meet our guide and options in case you need to cancel, change or contact your guide. Great history tour o... See more

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Rated 5 out of 5 stars

We got a very informative tour of Nuremberg. Our guide, Alexandra, did a great job explaining the history of Nuremberg. As a guide, she was easy to understand and provided the right amount of informat... See more

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Rated 5 out of 5 stars

our guide, Rob, has extensive knowledge of Jack the Ripper, its historical context, and London history to make the stories compelling and memorable. Rob projects his voice well, so everyone even in... See more

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Rated 5 out of 5 stars

The ease of booking, confirmation and specially our Tour Guide, Filip, made my experience truly remarkable. Filip was very knowledgeable and explained everything about this city in great detail. I wou... See more

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Rated 5 out of 5 stars

We had a great tour with Elvira. She providing great explanations, was very friendly and had a great energy which made the tour very interesting and enjoyable. Highly recommend !

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Rated 5 out of 5 stars

Daniel spent three hours telling us the history of Berat, as well as anecdotes about Albanian customs and traditions. We visited some of the main monuments and got tips for capturing beautiful view... See more

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Rated 5 out of 5 stars

I enjoyed everything about this tour. The guide was enthusiastic, knowledgeable, and had the knack of communicating a lot of information without ever making me feel overloaded. And she spoke excellent... See more

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Rated 5 out of 5 stars

We had a great tour in English by Alexander while on a Prague Free Tour. We covered the Royal Gardens, Palace, Cathedral and Charles Bridge. This was both very informative and entertaining throughou... See more

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Rated 5 out of 5 stars

We had the most wonderful time today on our Free Prague Tour. Julka was The BEST! She had a variety of information about the places we visited and covered so much of Prague! The time (a little ove... See more

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Rated 5 out of 5 stars

They say there is no such thing as a free lunch but having completed our first tour, this was actually a free Banquet. The guide was excellent and if this is the standard of such tours, will have no... See more

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Rated 5 out of 5 stars

I had an absolutely fantastic tour! Csilla was incredible — she shared so many interesting facts and a lot of general cultural knowledge. The two hours flew by, filled with insights and stories that m... See more

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Rated 5 out of 5 stars

I love Freetour! Anytime that I am traveling to a new country, I always make sure to book a tour through them. I love the pay as you feel element of the tour and the knowledge that I gain when I’m on... See more

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Rated 5 out of 5 stars

We have taken countless walking tours over the years and Marco was the best. He should be the gold standard that all other guides should follow. Interesting, creative, fun, animated, historical, infor... See more

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Rated 5 out of 5 stars

We have used this company many times in many locations and always, the tour guide was incredible and knowledgeable. We learn so much and each tour has been awesome. This was Athens with Marcos, who wa... See more

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Rated 5 out of 5 stars

This tour made my trip! I booked on last minute, just the evening before. I ended up being the only one there, meaning I had a personal tour guide for the afternoon. And Aof made this unforgettabl... See more

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Rated 5 out of 5 stars

Ramil's tour was very engaging – he combined historical facts with modern times and presented it in an engaging way, complete with humor. We even went inside an ancient residence! We really enjoyed th... See more

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Rated 4 out of 5 stars

Guide was very fluent and knowledgeable about the history of Lisbon and some of his advice would have been useful had we been staying in the city longer.

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Rated 3 out of 5 stars

I've definitely done better walking tours. This one took 2.5 hours over lunchtime so not ideal. As my first option of a tour was cancelled last minute I wasn't left with many options.

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Rated 5 out of 5 stars

Our guide Helena was so informed about curiosities about Galway. The tour lasted two hours but it went so fast because of her closeness and her interesting facts during the tour. Highly recommended.

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Rated 5 out of 5 stars

We have been using Freetours in several places in Europe with big succes. Good, inspiring guides. Great start for the visit of any big city. And good Freetour app, where it is easy to book and change... See more

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Rated 5 out of 5 stars

The tour leader Daniel O has an amazing knowledge of the city and Danish history. He led us in a fantastic enjoyable tour. We finished the tour with a far better understanding of Copenhagen & Denmark... See more

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Rated 5 out of 5 stars

Great experience with Mike on Brooklyn free tour : lots of explanations and very nice stops for pictures ! The guy has a true talent to tell stories

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Rated 5 out of 5 stars

We had a fantastic time! The places we visited were full of history, and Lucía was a great guide—professional, fun, and made everything really enjoyable. Definitely recommend!

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Rated 5 out of 5 stars

Communicated and reminded by email tour details, date and time of tour. Fast response to queries.

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Rated 5 out of 5 stars

Budapest free walking tour was great! Our guide Zoli was really informative and knowledgeable of the city. He was funny and friendly too. Really enjoyed the tour ☺️

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Rated 5 out of 5 stars

The tours have provided the information about the area so I can then visit those places knowing what to see in the city.

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Rated 5 out of 5 stars

Andre, our guide, was amazing and full of knowledge and anecdotes. The 2hrs went very fast, could have listen to him all night, he is so passionate about Portugal! If you are in Faro, don't miss it!

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Rated 5 out of 5 stars

Trim, our guide, was lovely. He gave us a great overview of Austria’s history and the city of Vienna in a fun and friendly way.

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Rated 5 out of 5 stars

The tour was very impactful, I had a great time as Emmanuel the tour guide ensured every detail was covered.

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Rated 5 out of 5 stars

I found the facts provided on the tour useful, and I liked the guide's attitude, really nice

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Rated 5 out of 5 stars

The booking was easy, the place we met, was good to reach. Gonzalo told us a lot about the LGBT history in context of the history of Valpo. We had a good time and saw so many street arts. Thank you fo... See more

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Rated 5 out of 5 stars

GREAT GUIDE POR A TOUR IN DUBLIN. EXCELLENT ORGANIZATION AND DETAILS ABOUT THE VISIT, FABOLOUS TO KNOW ABOUT THE CITY.

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Rated 5 out of 5 stars

Excellent tour that I found last moment and changed my work-trip to Brussels! I recommend it with no hesitation.

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Rated 5 out of 5 stars

Very interesting tour (must sees of the inner city), Elisabeth was great!

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Rated 5 out of 5 stars

We had a great experience touring with Giovanni in Napoli. He’s knowledgeable, professional, and entertaining. Couldn’t recommend it enough!

Company replied

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Company details

  1. Cultural Tours Provider

Written by the company

Book budget and free tours with local guides in 120+ countries! FREETOUR.com is the first platform of its kind, allowing visitors to easily find and book top-quality free and budget tour providers around the world. Freetour.com & the Free Tour mobile app are increasingly essential travel tools for a new generation of travelers seeing the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great concept

I think the whole concept is very well thought out, especially for us users. The very idea that you don’t pay anything upfront but instead give a tip at the end of the tour, as much as you wish, guarantees great engagement and dedication from the guide. I’ve used their service in many major European cities, and every time it’s been very interesting and unique — all for a fraction of the price I’d pay an agency for the same tour.
I definitely recommend the company and their tours!

December 7, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Dragutin! We’re really glad to hear how much you enjoy the format. It’s great to know the experiences have consistently felt engaging and good value. We truly appreciate your recommendation and hope to welcome you again soon with Freetour.com!

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Rated 5 out of 5 stars

Good

Good Interactive and Descriptive

December 7, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Shashika! We’re glad to hear the experience felt engaging and clear. Hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Excellent

Very interesting and in a very good atmosphere.

December 7, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Zvika! We’re glad to hear the experience was both engaging and enjoyable. Hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Engaging and professionally delivered

We met at plaça Catalonia, we were provided with headsets (very good idea) we could hear Chryssa really well throughout the tour. We were very impressed with the guide's wealth of knowledge and her professional/academic attitude. It is shocking to find out that this part of Spain's history is not allowed to be officially duscussed or studied.
We will look for similar tours in other cities in Spain.

December 5, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Tara! We’re really glad to hear the tour left such a strong impression and that you enjoyed the way it was led. It’s great that the format and the depth of the explanations helped you connect with a part of history that isn’t always easy to explore. We’d be happy to welcome you again on another experience with Freetour.com!

Rated 5 out of 5 stars

Trim made the tour quite nice

Trim made the tour quite nice, with lot of useful information. Very recommended.

December 6, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Silvia! We’re glad to hear the visit felt so enjoyable and that the explanations added a lot to the experience. We appreciate your recommendation and hope to welcome you again soon with Freetour.com!

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Rated 5 out of 5 stars

Very nice guide

Very nice guide. Nice atmosphere, great knowledge. I recommend.

December 6, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Paulina! We’re happy to hear the visit felt so enjoyable and that the atmosphere and explanations made it even better. We appreciate your recommendation and hope to welcome you again with Freetour.com!

Rated 5 out of 5 stars

Great experience!

Great experience! Our guide was both funny and interesting, told us about history but also curious legends. It was really cold outside but he was careful enough to take us to warmer places everytime he could.

December 4, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Martina! We’re really glad to hear the visit was so enjoyable. It’s great that the mix of history and legends added something special to the experience. We hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Nice insights

Organised and communicative Guides

December 4, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Nilesh! We’re glad to hear the experience felt well organised and that the guiding made everything clear and enjoyable. We hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Good tours at a low price

I found the facts provided on the tour useful, and I liked the guide's attitude, really nice

December 3, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you for your feedback! We’re glad to hear the visit felt helpful and that you enjoyed the guide’s way of leading the tour. We hope to welcome you again soon with Freetour.com!

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Rated 5 out of 5 stars

Amazing tour

Amazing tour - Matthew was amazing.

December 6, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Jaz! We’re really happy to hear the experience left such a great impression. Hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Very engaged and motivated guide

Very engaged and motivated guide. Thank you

December 4, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Anita! We’re happy to hear the visit felt so positive and that the guiding made a great impression. Hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Clement was amazing

Clement was amazing

November 29, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Anthony! We’re really glad to hear the experience left such a great impression. Hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Trim

Trim, our guide, was lovely. He gave us a great overview of Austria’s history and the city of Vienna in a fun and friendly way.

December 3, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Noelia! We’re glad to hear the visit felt so enjoyable and that the way the tour was led made learning about Vienna and its history both fun and engaging. We hope to welcome you again soon with Freetour.com!

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Rated 5 out of 5 stars

Communicated and reminded by email tour…

Communicated and reminded by email tour details, date and time of tour. Fast response to queries.

November 27, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you for your feedback! We’re happy to hear the organisation and communication worked well for you. We hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Very good experience with a very good…

Very good experience with a very good guide

December 1, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Joana! We’re really glad to know the visit left such a good impression and that you enjoyed the way the tour was led. We hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

Fantastic experience with Rambo

Fantastic experience with Rambo. Thank you! Highly recommend

December 1, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Jennifer! We’re really happy to hear the experience was so positive. We appreciate your recommendation and hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

A wonderful food tour

This was a wonderful food tour. I love doing a food tour in a new city and have done several, but this is definitely my favourite. Van has so much knowledge and passion for her home town and its culture. This passion is so infectious! This was my second tour with Van and this was even better than the first. Thank you Van, hope to see you again soon.

December 1, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Julian! We’re delighted to hear the food tour became such a highlight for you, especially as someone who enjoys this type of experience. We hope to welcome you again soon with Freetour.com!

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Rated 5 out of 5 stars

Exceptional City Tour with Lucia

We had just landed in Valencia from Amsterdam and decided to join Lucia’s city tour right away — and honestly, it was the best decision we made. From the first minute, Lucia brought the city to life in a way that was effortless, engaging, and incredibly informative.

Her storytelling was sharp, full of insight, and never boring for even a second. She took us through different parts of the old town, connecting history, culture, architecture, and local life in a way that made everything click instantly. It felt less like a tour and more like being introduced to the city by someone who genuinely loves it and knows every corner.

The two hours flew by. We learned a lot, laughed a lot, and walked away with a much deeper understanding of Valencia — its roots, its traditions, and its character. It was the perfect introduction to the city, especially for a first visit.

Lucia is simply excellent at what she does. Warm, knowledgeable, clear, and extremely professional. Nothing could have been done better. What also stood out was how thoughtful and practical her recommendations were. From must-visit spots and local experiences to where to eat, drink, and explore later in the day—her suggestions were on point and immediately useful.
If you’re visiting Valencia, start your trip with her. It sets the tone for everything else.

Highly recommended.

November 29, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Ashish, for sharing such a thoughtful review. We’re really glad to hear that the tour in Valencia felt like the perfect choice and it helped you connect with the city from the very beginning.

It’s great to know the recommendations were useful for the rest of your day as well. We hope your time in Valencia continued just as positively, and we’d be delighted to welcome you again on another experience with Freetour.com!

Rated 5 out of 5 stars

Great experience

Great experience, eazy booking process

November 27, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you for your feedback! We’re glad to hear the experience was great and that the booking process felt easy. We hope to welcome you again soon with Freetour.com!

Rated 5 out of 5 stars

We had a great tour with Elvira

We had a great tour with Elvira. She providing great explanations, was very friendly and had a great energy which made the tour very interesting and enjoyable. Highly recommend !

November 30, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Thank you, Margot! We’re really glad to hear you enjoyed the visit. It’s great that the way the tour was led made the experience feel so lively and engaging. We appreciate your recommendation and hope to welcome you again soon with Freetour.com!

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