Hi first class ,met with the tour guides no problem ,only drawback would be that in order to use any audio guide you have to supply your own headphones ( which we didn’t have) the audio guide was to g... See more
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Company details
Tiqets
Written by the company

- Making culture more accessible
- Tiqets is an innovative ticketing platform that is revolutionizing the way visitors discover, buy and use tickets for museums, shows and attractions. With instant and mobile tickets, the company is providing travelers with hassle-free entrance. Since its founding, the company has successfully connected the largest venues of the main tourist destinations.
Contact info
James Wattstraat 77-P, 1097 DL, Amsterdam, Netherlands
- +31 85 888 4442
- customerservice@tiqets.com
- tiqets.com
Replied to 99% of negative reviews
Typically replies within 48 hours
May use AI-assist with repliesRead more
DISHONEST AVOID
DISHONEST AVOID. This company has no morals they take your money and when the ticket they provide are not accepted by the venue they walk away from any responsibility and refuse to give a refund. Fortunately my credit card company has more honesty and will withhold payment.

Reply from Tiqets
100% confidence in Tiqets
I’ve used Tiqets several times now for excursions in various countries and they’ve never let me down.
Immediate Access
Prompt response of your team to escape the line,
easy access, cooperation
Very user friendly site
For 2 elderly and not proficient computer literate,your site was brilliant.
Managed to buy tickets without issue, though to be fair we happily printed off our tickets, cos we could, and safer than trying to find them on a phone.
Easy to use process less than 2…
Easy to use process less than 2 minutes. Clear instructions on the tickets and no problem at the experiences. I wasn't sure because I hadn't heard of this company before, but I am now a big supporter because of my great experience. You can trust them.
Very good and easy application
Very good and easy application. I recommend for transport and attraction.
I had a fast track ticket for 1130 and…
I had a fast track ticket for 1130 and arrived at the office at 1115. We were not taken across to the museum until 1205 despite me explaining to the lady in the office that we had another tour booked for 3pm. We arrived in the museum at 1215 and had to rush around. I’d have probably got in quicker if I’d queued in the street. I do not understand why I was sold a ticket for 1130 if there was nobody to take us over.

Reply from Tiqets
Great for tickets!!
This is a great platform and they offer discounts. However I have booked for Barcelona in one week and my app is not show the purchase of the tickets. I had to go online in order to get them to resend me an email. Concerned if I cannot retrieve !!
Everything perfect.
It was so easy to book tickets
It was so easy to book tickets, great choices, I did combinations & all those who attended had a wonderful adventure/experience.
Highly recommend
BEWARE What a rip off
What a rip off.
While I relise this company would make a profit as a 3rd party (but 62%)
I bought 2 tickets costing 18 Euro each a total of 36 Euro. They charged me 58 Euro. They have a 62% markup on tickets.
When I enquired why this was they said they are a third party company and therefor tickets are 29 Euro.
What a rip off. I will never use this company again

Reply from Tiqets
WORST SERVICE....DONT USE Tiqets....
WORST SERVICE....DONT USE THE SERVICE
We booked a tour to Eiffel tower (river and 2nd+summit). We were present at the exact location indicated on the shared map, but there was no agent, no signage, and no clear instructions.
Additionally, the service experience was extremely disappointing, as there was no contact number provided—only an automated customer service chat, which was unhelpful.
When we reached there due to a technical fault, the elevators to the Eiffel Tower Summit were closed.
When we requested for refund justification shared was irrelevant by Tiqets. Our request was refund for the Eiffel Tower Summit ticket, as we also learned that these tickets are not pre-booked by agents and are only issued when guests are present.
Ticket cost from the tower counter is 25 Euro and Tiqets charges 89 Euro. We made a mistake dont want anyone else to face the same.

Reply from Tiqets
Tickets to the Spanish Riding School in Vienna, Austria
When I could not book tickets for the Spanish Riding School in Vienna for a specific date on their website, I got them on line with Tiqets while I was in US. The tickets were sent to my email and when I arrived in Vienna I was able to use my tickets with no problem. Very happy with this transaction.
recommended experience
Hop on bus review
The hop on bus was good, but one of the stops I found difficult and didn't get to the destination. However, the process of getting the tix from Tiquets was good.
Clear description of the tour we were…
Clear description of the tour we were to take. And the tour worked out very well. Slight confusion on my ticket receipt regarding the location of the tour beginning. But I cleared that up by visiting the location the day before. There was a slight discrepancy between the address, listed on my ticket and the location Shown on Google maps.
Incredible
Incredible! To be honest, I was a little worried about using tiqets as they seemed a lot cheaper than anywhere else, but o couldn’t have been more wrong. We saved about £20-30 using them and we had no issues at all. Got to the sky lagoon and they had our name etc. The sky lagoon itself was just incredible- we could’ve stayed there all day. It’s an absolute must-visit location when in Iceland
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