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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers show mixed feelings about the product quality and its effectiveness. Some people appreciate the convenience and eco-friendly packaging, while others report issues with stain removal, scent, and dissolving of the sheets. The opinions on the product vary significantly, with a noticeable disagreement among consumers. <br> <br> People express concerns about orders, such as missing items or delivery problems. Some reviewers report negative experiences with customer service, mentioning difficulties in obtaining refunds or resolving issues. On a positive note, there is a strong consensus that the company is committed to sustainability.

Based on these reviews

Rated 3 out of 5 stars

The "new" dishwasher tablets are not dissolving completely. Since I began using these tablets over the past week, tablets remained whole and left residue within my dishwasher. Very unhappy with thi... See more

Rated 3 out of 5 stars

I like the environmental side of the sheets but their stain removal was not very good. Customer service was amazing. Very fast reply. I didn’t receive an email reminding of my forth coming repeat orde... See more

Rated 3 out of 5 stars

I bought these because I wanted to be environmentally responsible and do away with the plastic jug of detergent. I bought the pack of 96 loads and received a 32 load package free with the purchase.... See more

Rated 3 out of 5 stars

Cleaned well but left no smell at all, so won’t purchase again. Needs a nice clean smelling result and these didn’t unfortunately

Rated 2 out of 5 stars

The laundry sheets didn't clean my husbands clothing nearly as well as the big box store liquid detergent we've used for years. They also didn't remove underarm sweat smell, even after 2 washes. Had t... See more

Rated 1 out of 5 stars

Dishwasher tablets are great but beware using the detergent sheets on whites- they’ve caused awful Damage to my whites- come out with grey marks all over football shorts and yellow marks on other wh... See more

Rated 1 out of 5 stars

This is a review for Clean People laundry detergent sheets. At first I thought they were doing a good job with getting my towels and dish towels clean but after 6 months the towels feel different, n... See more

Rated 2 out of 5 stars

I have ordered several items from this company and so far so good . However I received 2 plastic hand wash reusable dispensers that I can just use time and time again with their hand wash tablets th... See more

Rated 1 out of 5 stars

These laundry sheets do NOT work. Being retired my clothes are nearly clean when they are washed. What little soil I may have, remains even after using twice the number of sheets recommended. As for a... See more

Rated 1 out of 5 stars

These people will sign you up for a subscription unbeknownst to you. When you try to go online on their website you can't unsubscribe. All your information email just disappears. This is a scam and I... See more

Rated 1 out of 5 stars

I thought I was helping the environment by switching to your product, however, after following the directions to the letter, my laundry came out with white streaks all over my clothes. The door on my... See more

Rated 1 out of 5 stars

This company is very dishonest. Product is not effective and you get a subscription whether you ordered that way or not. You will never get an email regarding further orders so you can cancel, it just... See more

Rated 1 out of 5 stars

I placed an order that was never delivered. When I emailed to question it I got an auto response that they would be in touch within 72 hours. After a week I emailed again, still no response. I cancell... See more

Rated 1 out of 5 stars

These laundry sheets do not dissolve properly. I found hard lumps of soap stuck to the clothes. Two cleaning cloths were stuck together and I could hardly get them apart. I also found soapy sticky spo... See more

Rated 1 out of 5 stars

I'm wondering if anyone else has had a problem with returning the wrong item and receiving what they ordered. I received dryer sheets after ordering laundry sheets and dishwasher pods and have been c... See more

Rated 1 out of 5 stars

I want to return my Clean People products and get my money back and they will not work with me. I bought the product because of their false advertising, thinking it was a Canadian company but it is a... See more

Rated 1 out of 5 stars

Please avoid this company — both their products and customer service are disappointing. I bought their dishwasher tablets, laundry sheets, and laundry liquid. The dishwasher tablets were esp... See more

Rated 1 out of 5 stars

SCAM!!!! I ordered an order that has never been delivered. They send you a link to UPS website that suddenly changes overnight that the order was delivered yesterday. Also, mind you it is two weeks of... See more

Rated 1 out of 5 stars

I ordered 2 boxes of Laundry and dryer sheets on August 14th. Which apparently it was delivered to "the front door" now, which door i have no idea. So I contacted them. 1st email...Got the... See more

Rated 1 out of 5 stars

I ordered the laundry sheets after reading the amazing reviews. When the sheets arrived I was disappointed to see that although the advertising claims that you only need half a sheet, for a normal... See more

Rated 1 out of 5 stars

*SCAM* Ordered £80 worth of products and never received them, sent several emails and only responded once asking if address was correct it's a month later now and no products and no refund.

Rated 2 out of 5 stars

BEWARE! SCAM. This company pretends to offer an exceptional product and offers deals on purchases. Unfortunately I fell for this and purchased 92 laundry sheets with an offer of 32 free for £25. I w... See more

Rated 1 out of 5 stars

Terrible, they don’t leave any scent on your laundry! Also didn’t get my ‘free 32 loads’ 😠

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3.1

Average

TrustScore 3 out of 5

49 reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. They are a scam. I have received products 4x I did not order nor want. I am not on any subscription service. Many attempts to reach company were ignored no resolve. I have placed a complaint with BBB today.
Mail Fraud is sending products on autoship not authorized by customer

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Did not receive the products I paid for

Placed an order for laundry sheets and dryer sheets, plus a free bonus pack. I only received the free bonus pack and not what I paid for. I've reached out to the company through email and Instagram and have not received a response. I will be calling my credit card company.

29 October 2024
Unprompted review
Rated 1 out of 5 stars

I have contacted customer service TWICE…

I have contacted customer service TWICE about my order. Sent photos of damage from shipment. Poor packaging and cheap boxes. I have damaged dryer sheet boxes which will lose its freshness and I am not happy they will not respond to emails. Interestingly, they have a 4.96 rating but you have no way to leave a review on their website unless they send you a link. It's obviously skewed. Won't buy from them again.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

If I could leave ZERO stars I would

I was excited to try Clean People and wish I hadn't bothered! I purchased the clean 'fragranced' detergent sheets which when using leave my clothes unclean, does not remove stains, and does not leave the clothes smelling fresh. In fact they come out smelling of weed. I have two babies and purchased to try a new eco and non toxic option but the product is completely ineffective. I've tried many cleaning and washing products and this is by far the most disappointing. DONT WASTE YOUR MONEY! After complaining to customer service and showing them proof of our clothes being washed and coming out with stains and food still on them, I was told that this is how their product is! And if I wanted better results I should purchase not one but three more products from Clean People in order to achieve clean results, and they also suggested I buy essential oils to make the clothes smell fresh. They even suggested I wash the clothes twice and double up on the amount of washer sheets, I told them this completely defeats the object of buying an eco product and they thanked me for giving them feedback. As I purchased from overseas by the time they had arrived and I used them I had missed the 30 day return window, which honestly is ridiculous. If you are considering using clean people take this as your sign not to... You would be better off leaving your washing out in the rain to be cleaned! They also block you from leaving bad reviews on their reviews page which explains why there are only good reviews. Absolute SCAM.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed! Order arrived in good time. Unfortunately the laundry sheets are very poor. My whites were not clean, in fact they looked as if they hadn't been washed at all. My dark wash was was left covered with white residue. Bit of an odd smell too.

I tried several times to leave a review on their website but they obviously only accept or make up 5 star reviews

16 September 2024
Unprompted review

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