HostArmada Reviews 1,061

I've been using Host Armada for three years, and have found them to be very reliable. The setup and configuration is simple, as they use Cpanel. Their best feature is staging, which really took the pucker out of making changes to a live site. I was able to make updates to a backup copy of the site and use staging to point to the new version when I was ready to go live with the new design.

Excellent technical support when migrating from one hosting provider to another. Completed quickly and without error.

HostArmada has been a game-changer for my websites. The speed, uptime, and customer support are simply outstanding. Their support team is always fast, friendly, and knowledgeable—resolving any issue in minutes. Highly recommended for anyone who values reliable hosting!

I have been using Hostarmada for a few years now to host my clients' websites. I find their service outstanding. On the occasions where I need customer support, they have an online chat 24/7 with very knowledgeable agents. If the online agents fail to resolve issues, they have a support ticketing system that always gets issues resolved within an hour or two, day or night. I would highly recommend them to support your web business.

My issue was addressed and answer provided in a short video, great service, I'm new but so far excellent service provided.

I signed up expecting reliable cloud and safe hosting with clean wordpress installs. Instead, I discovered that hostarmada injects hidden code into wp-config.php and adds a custom ha-custom.php file after installing a load of unwanted plugins, without any notice or permission.

This broke basic wordpress functionality like xml output, and only after hours of debugging, where support was quick to blame SEOpress, (and a second manual install) did I find out the issue was hostarmada’s own internal setup. Technical support confirmed this is done on purpose and cannot be disabled. Instead pushed an overpriced VPS product because I ask for a clean Wordpress installation without any code injected into core files.

This is a clear violation of wordpress.org best practices, and it makes the platform unreliable and unsafe for anyone who expects clean, functional Wordpress hosting. I’ve now moved my websites away and requested a refund under the 45-day money-back guarantee.

Update 2: Since Hostarmada is trying every gaslighting trick to deny the validity of this review, this is the context to which Philip responded and confirmed the existence of unsollicited code injection into core Wordpress files:

“ Hi,

I did find the source and fixed the problem, which is very much related to my earlier ticket about Softaculous installing a random bunch of without my permission or without me asking for it.

in wp-content there is ha-custom.php that refers to all the plugins that got installed Softaculous.
Removing the file creates a Wordpress fatal error pointing to this line in the wp-config file:

require_once ABSPATH . 'wp-content/ha-custom.php';

Removing that line resolves the fatal error and the xml problem.

I don't know why Hostarmada still forces a random bunch of plugins on empty Wordpress installs, then inserts custom code into critical Wordpress files that render normal website/Wordpress functions unusable... and I even know less why the first response is to point at SEOpress to solve the problem when the plugin is not at fault here...

But it's clear now that the problem is caused by Hostarmada and this all now makes me think actively of using the 45 day money back guarantee... since I lost trust in that my websites can function safely and correctly on Hostarmada servers.”

Update: Hostarmada is demanding the review to be removed, and flagged it for having false information. It’s a shame I cannot add screenshots, but these are 1-1 copies from the response I got from Philip:

“The file that you have found and that has been added to your installation is from a custom internal configuration of HostArmada - at this point, it cannot be removed/excluded when installation from Softaculous is performed.

I understand that in some cases, it may introduce issues like the one explained in your ticket, but after a consultation with our system administrators, I am afraid that we cannot disable it per account/user.

With that in mind, you can manually remove the file and the includes inside the wp-config.php file after you perform an installation, so it will not cause any further issues. If you want this to be fully removed and such manual interventions to be avoided after each installation, then I will recommend considering a VPS server where we can tweak the environment the way you want:“

I do understand that Hostarmada prefers to keep this a secret, but their own tech support confirmed the existence, no matter how much misleading and gaslighting answers they try to spread.

Technical support is great and I appreciate the quick assistance provided. Their web hosting pricing is reasonable and their website is easy to navigate

I've just started with HostArmada and have been pleasantly surprised at how fast my website is. It is much, much faster than my previous provider. It was straightforward to move my sites over. Although they offer to migrate your site for you, I'm used to using Duplicator Pro for that so I did it myself. Along the way, I needed to contact Support to increase the maximum upload file size so that I could upload a few larger plugins. Support responded in 35 minutes with the increase completed. So far, I'm very happy with the service and really wish I'd made this change years ago! Highly recommended.

The staff there are very helpful and professional. It's a pleasure being a customer. I highly recommend hostarmada!

Hana quickly understood the issue and resolved it with in a minute. I appreciate her help.

Been with HOST ARMADA for about 6 years and cannot fault them. We have lots of sites/domains with them use every service they offer, any problems their slick help/chat line is perfect, contact with a member of their staff in seconds, first class.

So far, for the past 4 years, HostArmada has been great to me with their hosting service. I hardly have any issues with my website, and if I'm not clear with any technical issues, they are my go-to place for solutions. Their customer service is the most responsive I have ever seen.

Great Support and help channels as a developer hostarmada has helped me deliver and troubleshoot stuff i wasn't able to do myself

I am very happy to have Host Armada as my Host. They are always so helpful with all my inquiries. The customer service is available 24/7, and they always resolve my issues. They are knowledgeable and extremely friendly. I highly recommend Host Armada for newbies to professionals.

Shifted from Siteground as they closed business in India. Was apprehensive at first as could not see similar dashboard and functions.
But have slowly found my way around and after few chats with support, realised doing anything is just an ask away! For anything done we just need to contact support and there is no lag and love the prompt response every time.
The website is loading quite fast and as of now we are happy with the services.
They came highly recommended by a trusted friend.

We have been using Host Armada services for about a year. The support is always fast and efficient solving all of our inquiries and problems we face. Really recommend them.

I keep having nothing but great experiences with Hostarmda Web hosting into the 3rd year, Hostarmada is still the best I have found.