Invited
Good app! The coaching is a strong point. It could be even better with some tweaks. The trauma education is top notch. The app has a solid interface. The journaling portion is important, and I wou... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Invited
I like the Livens videos on Instagram and Facebook, and I did some tests there, and went on to see the price for the app-course, but was able to subscribe unintensionally. I contacted the Support-team... See more
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Invited
To be honest i didn't really use the app itself, not anything wrong about it, it's just me. But I'm living a good note because the customer service was great and helped me just like I needed
Company replied
Invited
So far what has made my experience good is the fact that I can understand what they are saying it’s easy to follow,. I have a good feeling that I’m going to get a lot of help from this,
Company replied
Invited
My issue was addressed well! While my use of the app was short lived, it really did help get me out of a funk. I needed to cancel my subscription, and the in-app subscription center wasn’t work... See more
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Invited
To access your website was near impossible every time I went to it it didn’t recognise my login then would send an access email and I his never worked so I paid for what?? Subscription valid til Jan 2... See more
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Invited
The app is very easy to use and helps you to fulfill tasks. It good to have something to help you be accountable. It offers task suggestions that are easy to accomplish and it feels very satisfyin... See more
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Invited
I opted into the Liven subscription at a point I wasn’t ready and soon after deleted the app, Thinking I had cancelled my membership I was surprised when my next subscription payment taken from my... See more
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Verified
Their Mobile App is well structured, and contains courses. Their publicity is convincing, and the price rather high, but the App is qualitative. You can set all the possible goal of your day; it... See more
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Invited
I just started with Liven. At first, my widget didn't download. No problem...the website provides an email for assistance. After a bit, the widget did download, so I emailed that info to... See more
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Invited
I was charged on an auto renew plan that I was unaware about I was able to goto support and chat and with in minutes there was help and in mins of our convo gave me my full refund back. Customer servi... See more
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Invited
I haven't liked being continually asked to rate my experience only 10 minutes into opening the app. Also, be asked to spend more money, when the can not make a judgement on what you have just purchase... See more
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Invited
tone: ⸻ ⭐️⭐️⭐️⭐️⭐️ I’m truly impressed with both the app and the customer support! The Liven support team showed great professionalism, patience, and kindness. My case was handled with f... See more
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Invited
I have found the learning tools and development sessions have been helpful and I feel like I can choose topics tailored to my needs and interest. The journal also allows me to track my progress and st... See more
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Invited
Their app is interesting tho not for all personalities. It may or may not hit you, although their 30-days money guarantee works super fast! and it isn’t a risk at all to give it a try. Wonderful su... See more
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Invited
I inadvertently signed up for a subscription ( it was an initial short trial which auto renewed) Expecting to get nowhere I contacted customer help and they immediately issued a refund no questions... See more
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Invited
Liven is an excellent app and tool but I'd only signed up for a month and I needed to cancel my subscription. Spoke to a lovely Lady called Tia, who was very kind and helpful and cancelled it straigh... See more
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Invited
Messaged to cancel subscription on the day it was due out of bank and they said they canceled and it would be refunded. Assuming the refund goes through in the next few days, it was a painless process... See more
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Invited
The flexibility of the customer service rep. Whether AI or human, she evaluated my sincere position in its entirety. She made a decision that was good for me now and good for the LIVEN brand later.... See more
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Invited
The customer service team are amazing. I have had a small issue financially and they were very understanding and able to help me with cancelling my membership. Once able I will definetly use their ser... See more
Company replied
Edit 6th Oct 2025: After writing this review below, I received a refund of €49.99. Thank you for that, but I still think that this company's calculations are not clear at all. Unfortunately, I can'... See more
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Invited
The Liven app on its own seems great, I personally tried using it but don’t have the time, but I’m sure some people are in desperate need of this great app ^^
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Invited
I've had a cancelling subscription issue and I was assisted by an agent named Monica, was there to help and listening to me and solved my issue in few minutes. Thank you for the great service .
Company replied
Invited
Yulita at Liven really supported me when I needed it. I’d signed up on a whim and wasn’t ready and couldn’t really afford it, I contacted Liven expecting that it would be too little, too late. Instead... See more
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Invited
I couldn’t afford the subscription and forgot it auto-renewed. When I realised they gave the refund without question and said it will be back in my account in 3-5 days
Company replied
Invited
The app worked fine. I couldn't remember to use it though. I was able to get a refund when I was automatically charged for the renewal. No fuss. Really appreciate it!
Company replied
Invited
Amazing customer service. The subscription auto renewed without me noticing I was charged 100 euros for a new 3 month plan. I reached out to the team and gave me a full refund which was highly appreci... See more
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Invited
I am having a lot issues with my spouse and his family. He is dying and it seems I am the one who is consistently in the wrong but I cant tell anymore due to pattern if gaslighting so I have turned to... See more
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Invited
They responded quickly to my request. They showed that they care and encouraged me to continue to do the little I could do to help my community. They also promised to take into account my request. I l... See more
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Invited
This company provides a high quality and instructional app. I have enjoyed using it and would recommend it to everyone. Due to the exchange rate, I can't afford to keep using it.
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Invited
I had forgotten to cancel my membership and it automatically renewed. They promptly refunded my money and canceled the membership. I had no issues with the company or product. I had gotten busy and n... See more
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Invited
Their advertisment is catchy. The app is great, though I didn't use it much yet. I want to praise the service center, I had some inquiry about the finance and I have been helped incredibly fast,frien... See more
Company replied
Invited
Sansa was extremely helpful, understanding and kind she helped me through the whole process went above and beyond thank you
Company replied
Invited
The best customer service I have ever had. I am certain that this is a "Trust Worthy" business and I would recommend this program to anyone who is procrastinating. I am a real customer and not affil... See more
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Invited
I found the technological process challenging. I wasn't sure how to enrol (as I was using a PC rather than a mobile phone) so may have skipped some necessary step.
Company replied
Invited
I admit that at first I didn't believe that we would get such a quick and mutually satisfactory solution to our problem. I wish you success and prosperity!
Company replied
Invited
The request was handled greatly, but refunds can be avoided if the subscription details are clear for everyone and not partially or completely hidden!
Company replied
Invited
This is the start to me being able to learn new behaviors that enable me to live a less stressful and more happy life. Im excited to begin this journey.
Company replied
Invited
The app itself is amazing, explains everything and gives you more confidence and makes you feel asserted that you can handle situations you never thought you could. Customer service is absolute... See more
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Invited
So far UX/UI is good , can't say I've seen results from it but I do come back to it and it does help me reflect on the chaos of life.
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Invited
Absolutely fantastic customer service… I had an issue and the team were on it and resolved it swiftly and fairly. It’s also a great concept with excellent content.
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Invited
This wasn’t for me in the end but their team responded to me quickly and professionally. I really appreciated that. I’m sure it’s just the thing for a younger person to use.
Company replied
Invited
Agent helped me cancel after not using the app. Otherwise I liked the app and found some insightful things on the trial month.
Company replied
Invited
I have started to do this 5 minutes ago. So, I am feeling motivated to complete this program and see what will happen.
Company replied
Invited
Frida was excellent in helping me with my issue today. She was a joy to talk to. She's a valuable employee of your company.
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Just started the program. I’ve known for several years that there’s been a problem. I’m hopeful this program is what I’ve needed
Company replied
Invited
for dopamine levels, it kinda knew my tolerance for online 'nonsense' and I'm now a man with a plan
Company replied
Invited
Super informative, but kinda bossy, 5 stars, I just got scolded by the sites AI for not giving them 5 stars, interesting.
Company replied
Invited
I felt pressured to add the therapist as I don’t have the money yet. And it would be nice to add the app from this spot and not have to go add it separately
Company replied
Invited
The AI is basic, the tools are usefull, i have yet to use it to gage it's full potential. The service team is top notch, answered my concerns and even offered a refund inmediately. It's worth tr... See more
Company replied
Company details
Written by the company
Liven is your self-discovery companion, a system of tools designed to help you better understand and transform yourself. WHO’S LIVEN FOR? • For you, me, anyone trying to survive in this hyperstimulated world. • For those under pressure, living to meet others’ expectations, or struggling to say ‘no’. • For those wanting to build a positive self-image, improve focus, or manage time. • For anyone ready to liven up!
Contact info
Lekorpouzier 12a, 3075, Limassol, Cyprus
- support@theliven.com
- theliven.com
3.8
Great
12K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Invited
Reply from Liven
Hi there! 🤗
It’s wonderful to hear that Taylor was able to respond promptly and provide the support you needed. 🙌 Knowing that our team can make your experience smoother and more reassuring is exactly what we aim for. And I truly appreciate you sharing this, and I hope every interaction continues to leave you feeling supported and confident on your journey. ⭐
With deep appreciation,
Your Liven Family 💕
Invited
Only just started using
12 October 2025
Reply from Liven
Hi there, Melissa!
I’m glad you’ve taken the first step, and I hope your initial experience with our app feels smooth and engaging. Wishing you a positive journey of self-discovery as you continue exploring! 😊🚀
With heartfelt thanks,
The Liven Team 🤍
Invited
did not get much out of this
12 October 2025
Reply from Liven
Hello there!
I’m truly sorry to hear that our app didn’t quite meet your expectations and on this instance I would really love to understand in more detail what didn’t resonate with you, or what you were hoping to gain from your experience. 💫
If you feel comfortable, please reach out to us directly via email at support@theliven.com. ✉ I would be happy to personally offer guidance, share more insights, and help make your experience with Liven as meaningful and supportive as possible on your self-discovery journey. ✨
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Hi there, Jenna!
Our focus has always been on offering genuine, practical support and sharing insights that truly help with self-discovery and self-improvement, rather than simply creating another paid app experience and I am glad that you were left with the impression we truly wanted to achieve. 🤍🤗
It’s encouraging to know that our intentions came through clearly for you. I hope your journey with our app continues to bring you meaningful understanding and lasting positive change. 🌼
Thank you for being with us,
The Liven Team
Invited
Making my life better!
I need so much help with managing depressoin,and organizing ; planning ahead and low self esteem.I need allyou have to offer me to get my life back on track after losing my husband on January 12,2024
12 October 2025
Reply from Liven
Hello, Shirley!
Thank you for sharing your story with such honesty. Losing someone so close is an unimaginable challenge, and it’s completely natural to feel the weight of grief, low self-esteem, and difficulty managing daily life. I want you to know that reaching out and seeking support is a courageous first step toward rebuilding your life. 🙏
I hope you feel supported and encouraged as you begin to take these steps, and please remember you’re not alone in this. If you need additional guidance or someone to help you navigate our app, don’t hesitate to contact us at support@theliven.com. We’re here to assist you and walk alongside you on this path to regain stability and hope. 💌
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Dear Friend!
It’s completely understandable that at this early stage it might feel too soon to tell, and I truly appreciate you taking the time to share your thoughts. Our initial check-in is designed to ensure a seamless experience, and I sincerely hope it did not feel like an interruption, that was never our intention.
Most importantly, I wish you only positive experiences with us and our app on your self-discovery journey. I’ll personally be looking forward to hearing your updates here or via email at support@theliven.com.
With deep appreciation,
Your Liven Family
Extremely unethical billing practices — double charged for months and refused to refund
I’m deeply disappointed and frustrated with my experience with Liven. The company double-charged me for several months and then continued billing me after my subscription was canceled. When I brought this to their attention, I provided clear evidence—screenshots, payment records, and even the overlapping subscriptions listed under my account.
Despite this, Liven refused to refund the full amount they wrongfully charged, claiming their “policy” prevents them from refunding charges older than 30 days. In other words, they admitted to taking my money without consent for months, but still kept most of it because I didn’t notice soon enough.
This is an unethical and predatory business practice. Their response blamed “auto-renewal” despite clear evidence that two subscriptions were active under the same email, something no user would knowingly set up. They offered only one partial refund while keeping the rest of the overcharges—more than $270—which is unacceptable.
A legitimate company should refund money they were not entitled to, regardless of when the customer discovered it. Instead, Liven hid behind policy language and ignored their own system error.
Avoid this company. Their billing system is deceptive, and their customer service is dismissive and unethical.
11 October 2025
Unprompted review
Reply from Liven
Hello, Laura!
It truly saddens me to read about your disappointment and the frustration you experienced. Transparency and fairness are core principles of how we operate, and the ability to support our community with the utmost honesty and care is what we strive for every day. Knowing that your experience reflected the opposite deeply concerns me, and I want to take the time to explain everything in detail, while also confirming the resolution we’ve already taken on your case.
To begin with, I want to reassure you that apart from initial full refund, our team has issued a full refund for two of your other most recent transactions, going beyond our standard refund policy. This decision was made to ensure that we approached your case with compassion and fairness, even though the situation involved overlapping memberships created separately within your account.
According to our internal system logs, two distinct memberships were created under your profile, in different time periods, each linked to a personalized plan that was manually set up. I completely understand how this could have caused confusion, especially if one of the older memberships was unintentionally overlooked, leading you to believe that you were double-charged. However, our system functions automatically, and every membership activation or renewal requires user confirmation. There is no possible way for us to create or charge for a membership without explicit consent from the account holder.
Regarding the cancellation, our records show that one of your memberships was successfully canceled in July, with no further charges or errors after that point. However, since the second membership remained active at that time, it continued under its regular renewal cycle. This is why the charges appeared to continue even after you believed your subscription had ended.
I completely understand how frustrating and unfair this must have felt, and I’m deeply sorry for the misunderstanding and distress this caused you. It’s never our intention to leave anyone feeling unheard or treated unfairly. We do not hide behind policies, instead, we uphold them to protect both our users and the integrity of our operations. When we make mistakes or when confusion arises, we take responsibility and work toward a fair resolution.
It is disheartening to know that this experience left you with such a negative impression of who we are. I sincerely wish you had reached out to us earlier so we could have clarified this sooner and prevented such a frustrating outcome. Your case, however, has reminded us that even with clear processes, communication and understanding matter most, and we’ll continue to evolve in that direction.
Lastly, I hope that the refund we’ve provided and this clarification help bring at least a small measure of trust and clarity back.
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Hello there! 🌟
It’s wonderful to hear that you’re feeling a sense of hope. Taking even small steps toward reclaiming your life can be empowering, and I am honored that our app can be part of that journey. 🚀 I wish you only positive experiences as you continue on your path of self-discovery and growth. 🌿
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Hello, Dany!
Thank you for your kind words! And I am really glad to know that our team’s quick response made a positive difference for you. 🤗 Your experience matters deeply to us, and we’ll keep doing our best to ensure every interaction feels just as smooth and supportive. 🌻
With heartfelt thanks,
The Liven Team
Invited
confused just signed up
confused just signed up, was offered too many adds, just paid and it is already regrettable
11 October 2025
Reply from Liven
Hello!
It’s understandable that this situation felt overwhelming, and it truly saddens me that your first impression was not positive. Our additional workbook is a product we’re proud to offer within our app, and we specifically designed them as an extra source of guidance and information. Importantly, it is never obligatory, it appears only once during your journey and can easily be skipped if you prefer. I’m sorry that this feature came across differently for you.
Most importantly, I’m glad that our support team acted promptly to address your concerns and provide a full refund for your transaction. I hope this brings a bit of clarity and relief. Above all, I wish you only positive experiences on your self-discovery path, even if you choose to go a separate way.
With heartfelt thanks,
The Liven Team
Invited
Childhood traums
That you are addressing my childhood drama and trying to help me cope better with it.
11 October 2025
Reply from Liven
Dear Charlotte!
It means a lot to know that you feel supported in exploring something as profound as your childhood experiences. ⭐ Our aim with Liven is to gently guide you toward understanding and coping with those deep-rooted emotions in a way that feels safe and empowering. 🙌
And I truly hope this journey continues to bring you meaningful insight and growth on your self-discovery path. 🌼
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Hi there, Jo! 🌿
I’m glad to hear your first impressions are positive and it’s wonderful that you’ve taken the first step! I hope each day with Liven continues to bring you more clarity, calm, and self-discovery. 🙏😊
Thank you for being with us,
The Liven Team
Invited
Reply from Liven
Dear Robert!
Thank you for taking a moment to leave a review, and even though your message was brief, I truly appreciate you sharing it, as every bit of feedback helps us understand how your experience with Liven is unfolding.
If you feel comfortable, I’d love to hear more about what stood out to you so far, whether positive or something that could be improved. You can always update the review or reach us directly at support@theliven.com to share your thoughts or ask any questions.
With heartfelt thanks,
The Liven Team
Invited
I never used the app like I planned and…
I never used the app like I planned and it auto renewed, an agent quickly helped make sure I was refunded and closed my account.
11 October 2025
Reply from Liven
Hello!
I completely understand how situations like that can happen, sometimes life gets busy, and plans shift. 🙌 I’m really glad to hear that our support team was able to step in quickly and resolve everything smoothly for you.
We always want our users to feel understood and cared for, no matter the circumstance. 🤍
With heartfelt thanks,
The Liven Team
Invited
Reply from Liven
Dear Friend! 😊
I’m really glad to know that our app is making a difference for you. ⭐ It’s always meaningful to hear when our approach brings real support and clarity into someone’s life. I wish you only continued progress and positive discoveries along your self-improvement path. 🌼
With deep appreciation,
Your Liven Family
Invited
One of the best customer service…
One of the best customer service experiences ever. Sansa was very helpful.
11 October 2025
Reply from Liven
Hello there, Jimmy!
That’s so wonderful to hear, thank you for sharing this! Sansa will be truly happy to know her support made such a positive impression! 💛
We deeply value kindness and attentiveness in every interaction, so it’s heartwarming to know that this came through. Wishing you only positive experiences with us as you continue your path of self-discovery. 🙏
With deep appreciation,
Your Liven Family
Invited
Mike helped me out massively I was…
Mike helped me out massively I was panicking so much I wouldn’t get my money back and the help I needed but he come to the rescue
11 October 2025
Reply from Liven
Hi there! 😊
It truly means a lot to hear that Mike was able to support you in such a stressful moment. 🙌 Situations involving uncertainty, especially around payments, can understandably cause panic, and I’m really glad that he could step in quickly and bring you peace of mind. 🌻
We always aim to respond not just efficiently, but with genuine care and understanding. 💕
With heartfelt thanks,
The Liven Team
Invited
Great customer service.
Claude was very great to help me with me issue and make my overall experience good. Great people, great company
11 October 2025
Reply from Liven
Greetings!
Thank you so much for sharing your kind words and it’s wonderful to know that Claude was able to assist you and make your experience smooth and positive, I’ll be sure to pass this along. 🤗
Our team truly strives to bring care and clarity to every interaction, and hearing that it came through means a lot. Wishing you only positive experiences with us as you continue your self-discovery journey. 🚀
With deep appreciation,
Your Liven Family 🤍
Invited
They listened to my suggestion!
Honestly, I never expected to hear back. Let alone so quickly. We'll done!
11 October 2025
Reply from Liven
Dear Myra!
We genuinely value every suggestion from our community, as it helps us keep Liven growing in the right direction. ✨ I’m really glad that our team’s quick response showed that your voice is heard and appreciated. Wishing you only positive experiences with us on your self-discovery path. 🙏
With deep appreciation,
Your Liven Family
Invited
Reply from Liven
Hello there!
Thank you for your honesty and I’m glad to know that your issue was resolved right away, even though our response time was a bit delayed. Our support team does their best to respond within minutes through our chat, yet at times, a high flow of requests can briefly slow the pace. 🌻
Your note is a valuable reminder of how important timely communication is, and we’re continuously improving our systems to make sure your next experience feels even smoother. I’m grateful for your patience and understanding, and happy that we could ultimately help you! 💖
With heartfelt thanks,
The Liven Team
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