Abdul took us in the mountains of Atlas. He did it very well, told us about the berber culture, arranged a good lunch with proper food. It was a safe trip, the bikes were good. Abdul talks different... See more
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Unlock the world’s most unforgettable travel experiences with GetYourGuide - The travel platform to book tours, attractions, excursions & activities for your next vacation.
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Replied to 97% of negative reviews
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Hong Kong Peak Tram and Sky terrace tickets with no QR code
We reserved Hong Kong Peak Tram and Sky Terrace 428 pass. We got the booking reference and did not know that it should have a QR code. The booking confirmation we received did not have a QR code, at the entrance they did not allow us to enter. There is no customer service for immediate assistance which forced us to buy tickets again. We sent messages multiple times to check on refund but there is no response so far. Extremely disappointed with their customer service, please be cautious while dealing with this company. We felt like cheated and lost USD $50+

Reply from GetYourGuide
Professional & Couteous
The guide, Ken, was professional, fun, & concerned about our welfare & safety.
He explained everything we needed to know & provided assistance.
Overall spectacular tour to Halong Bay, Vietnam.
Best customer service and handy app
While doing research on various sites at our destination, GetYourGuide popped up on our results. We were impressed by the variety of tours and excursions offered so we decided to book all of our activities through them, and I'm glad that we did. The app is very easy to use - all of our vouchers were contained in one location. One tour was cancelled and our money was refunded immediately, allowing us to book a similar tour with another GetYourGuide tour provider. I like that you're able to contact GetYourGuide through the app and someone answers within minutes. They actively work to resolve any issues. I wouldn't hesitate to use this company again.
Great platform
Great platform - easy to use if tou want to book in advance.
Booking at the attractions itself is mostly cheaper.
It's a scam!!
My son booked tickets to auchwitz some time ago at a reasonable price.
He has since had these cancelled and been offered tickets for an exorbitant cost.
We will now stop using these shisters!!

Reply from GetYourGuide
I have never seen anything so badly…
I have never seen anything so badly organized, it’s so chaotic and messy.

Reply from GetYourGuide
Brilliant Guide
GetYourGuide is a great tool. On our recent trip to Vienna it gave us loads of ideas on what we could do there and as of that we booked a couple of events. Very easy to do and I loved that I was reminded nearer the time about the event. I would highly recommend for everyone who loves to travel and try different experiences to download the app.
We had a great day visiting 4 different…
We had a great day visiting 4 different sites. The tallest temple, the ancient city, a boat ride through three caves and a climb to a pagoda with spectacular views. Chang was very informative and helpful. Our bus and driver, comfortable and competent. The lunch was excellent value as was the whole trip. Highly recommend.
Organizer tried to cancel just hours before tour
I had a tour booked and the organizer just cancelled 11 hours (9pm) before my 8am tour began. I had just driven 4 hours to the city where the tour would begin. I had to call and plead with the organizer to hold the tour which was cancelled due to only two participants signing up. I will be very skeptical to use GetYourGuide again due to this. You can get completely screwed by a company... The tour was eventually held and the tour guide was fabulous, but the organizer was awful.

Reply from GetYourGuide
Submarine adventure
If your looking for a submarine ride,this tour fits the bill. Most of the reefs are man made from donated planes and ships. You will see many local fish and maybe a passing turtle. However the experience of diving 100 feet in a Submarine is the main focus of the tour. The guide made the tour most enjoyable very personable and engaging.
Music, lights and Monet
Music
Lights
Atmosphere
So much work went into creating this experience 🙌
I have used multiple times and have…
I have used multiple times and have found the experience positive. Clear communication and fair pricing, sometimes even better than booking when you get there.
Good for organising before you travel.
Went to the blue safari tour which…
Went to the blue safari tour with Tschico tours which started in Fumba Zanzibar and went to Kwale Island. The tour guide Nassor was amazing he was insightful and really friendly! I would highly recommend these guys! They also cooked us a traditional Swahili bbq and because some of us don’t eat seafood a special bbq chicken which tasted incredible was made! Thanks so much guys! You were amazing!
Fuerteventura Fuerteventura: Island Highlights VIP Full-Day GRAND TOUR
Booking very easy and communication very fast.
Andrew our guide for the day was absolutely fantastic! Front seat view which was amazing from start to finish.
Our pick up was on time and then it started as an excellent and great value-for-money day trip around the island. What a way to see the entirety of Fuerteventura.
Andrew gave us the perfect mix of fascinating history, breathtaking scenery, and a truly rich cultural insight of the island. He answered all questions and gave fascinating facts.
We had learned so much about the island’s heritage and visited some stunning spots that were perfect for taking unforgettable photos. We would definitely recommend this to anyone who wants to understand and appreciate the beauty and culture that Fuerteventura has to offer.
ITS A GREAT JOURNEY THROUGH THE…
ITS A GREAT JOURNEY THROUGH THE COAST...
HOWEVER THE RESERVATION ON THE WEB GET YOUR RIDE IS COMPLICATE....IT SAYS WAY AND RETURN BUT ONLY RESERVE ONE WAY...AND THEN WE MUST PAY THE DIFFERENCE TO RETURN
Island Overview
Family did tour with guide Angel. He was helpful and informative. Was able to customize to our preference. Would highly recommend for an introduction to the island.
I made the Auschwitz tour with your…
I made the Auschwitz tour with your company from Kraków centre in october 2023, and a chinese man was let down in front of all of us, he did pay for his ticket and he was told his ticket wasn't released. It was not his fault but yours!! I see you keep doing the same thing. This should have consequences. I was lucky, but still thinking in that poor guy standing by the bus frustrated. You cannot play with people like this. If its your fault, you must find a solution for these people so they aren't let down !!

Reply from GetYourGuide
Easy to book
Easy to book, good information sent and used though the app.
Guide was very good, on time, informative, interesting and entertaining.
Couldn’t ask for more.
Very useful and easy to use app for…
Very useful and easy to use app for finding interesting activities and experiences while traveling. It’s easy to find good guides and activities
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