No nonsense quote best travel advice and they split my wife’s and mine to reduce price. They increased my discount code on request and provided straight answers by phone to online quotation. I am 7... See more
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Review summary
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Based on these reviews
Company details
- #5 of 56 best companies in Travel Insurance Company
- #44 of 223 best companies in Insurance agency
About Avanti Travel Insurance
Written by the company
That’s Travel Reassurance!
Avanti Travel Insurance
Written by the company
- 24/7 medical support
- Practical help when you need it
- Unlimited medical expenses
- Generous emergency medical cover with our Deluxe policy
- No age limit
- Enjoy travelling whatever your age
- Cancellation Cover
- Up to £7,500 per person with our Deluxe policy
- Refer a friend
- Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- www.avantitravelinsurance.co.uk
Replied to 99% of negative reviews
Typically replies within 24 hours
Send documents as an attachment to…
Send documents as an attachment to email, instead of faffing around with passwords.

Reply from Avanti Travel Insurance
They use Ergo Uk travel insurance ltd
They pass your claim onto ERGO UK Travel Insurance Ltd who do not respond at all to claims. Don��t answer phone and don’t reply to emails. Do not use Avanti for travel insurance for this reason.

Reply from Avanti Travel Insurance
Excellent web site
Easy to set up my annual multi trip insurance at a competitive price.
Excellent service
Easy to book online.
Easy to book online once logged in. Have used Avanti before so the website already had my personal details.
I have just taken out an annual multy…
I have just taken out an annual multy trip travel policy for less than most other companies wanted for a single trip. William who dealt with my cover was very friendly and most helpful in explaining the terms and conditions of the policy. If their claims settlements are as good as their sales then you'll be on a winner.
Clear options and simple to use with…
Clear options and simple to use with the detail readily available too. Chat bot was a little limited
Avanti don't deal with claims it's through an online company called Ergoe needed to make a claim after the…
We needed to make a claim after the death of our mother. Avanti do not do the claims themselves they employ a company called Ergo. Ergo is online only. Avanti didn't help with the claim at all even though I rang them several times. I found Ergo to deliberately lengthen time before our payment, their complaints department were rude, condescending and patronizing in their emails and the whole process was awful and shambolic. They received our claim on the 14/08/25 and we did not receive the money until yesterday 13/10/25. Not only did I lose my mother I found this process via Ergo very distressing.

Reply from Avanti Travel Insurance
Excellent service
Excellent service, second year using this Company. Customer service is spot on, spoke with a nice young lady who couldn’t do enough for me.
Explained thoroughly
I renewed my policy over the phone, the agent i dealt with was friendly and very thorough, taking time to explain the policy and answering all my queries
Easy to navigate website and very…
Easy to navigate website and very pleased with cover exactly what we needed at a reasonable price
We received a discount
We received a discount for a new account, offered to my wife.
However my previous account continued until I cancelled it by phone. I don't think that the automatic continuation of the previous account was made sufficiently clear. That said, I was satisfied with the service offered by the agent on the phone and the reduced cost of this year's travel insurance.
So simple and straightforward plus good…
So simple and straightforward plus good price for 12 months
Very informative and polite help me…
Very informative and polite helped me with the questions on the form, would recommend.
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