Rebuy Reviews 5,309

Scam Alert – Stay Away from Rebuy!

I sent my MacBook Air M2 (2022) to Rebuy on April 25th. After long delays and poor communication, they falsely claimed it was a 2020 model and offered only 46€ instead of 510€. I refused and asked for a return. The tracking link they provided through La Poste didn’t exist. I later discovered the laptop is being shipped back via DHL from Poland, not Berlin. This entire process is misleading, unprofessional, and suspicious.
I’m still waiting for my laptop. Avoid this platform!
Alerte arnaque – Fuyez Rebuy !

J’ai envoyé mon MacBook Air M2 (2022) à Rebuy le 25 avril. Après des retards importants et une mauvaise communication, ils ont faussement affirmé qu’il s’agissait d’un modèle 2020 et proposé seulement 46€ au lieu de 510€. J’ai refusé et demandé le retour. Leur lien de suivi via La Poste n’existait pas. J’ai ensuite découvert que l’ordinateur est renvoyé via DHL depuis la Pologne, et non Berlin. Tout ce processus est flou, peu professionnel et très suspect.
J’attends toujours mon ordinateur. À éviter absolument !

Waiting for my phone which is stuck in Germany! The customer service sucks and doesn´t do their job!
Are they a scam???

the received product was shipped quickly and was conformed to the order.

I recommend this seller.
(after 1year the product works still fine)

I received Sonos ,bought it as new ,no cable so I can not use it ,
It was not save packed ,and service does not react on my plaint or questions ,
Quick deal. Earn the money. No service and not honest ,so angry

Transaction super rapide et communication au top. Je recommande.

Excellent and fast service. Will use again.

J’ai Commander l’IPhone 13 lumière, satellite 128 GO il y a maintenant un mois Je l’ai pris en bon état, franchement pas déçu par la qualité, quelques rayures, mais rien d’alarmant pour l’état tout va bien. La batterie est à 88% Pour le moment, je n’ai pas repéré de bugs avoir la durée dans le temps, en sachant qu’il est garanti trois ans

Article reçu conforme à la description, paquet bien fait et économe en carton + plastique.

Simple rapide et super efficace

Super réactif au top

Poor services ever.I have a very bad experience. I bought a mobile phone from rebuy and sent it fully packed in original box to replace the display glass. But they sent it back to me in a normal box without changing the glass and with some plastic tape on it. Not only did I send the box and warrenty all the details but I contacted the company management and customer service several times but I have not been given any reply or solution.

Transaction impeccable
Rapide

very nice until you have to deal with cusomer service, phone number doesn't work, never read and replies emails.
bought a fitbit sport watch, didn't worked properly at the first day, I ask to be refund but they are organise in a way you can't communicate with them, they predend doing their job by sending a replacement device but I don't wan't that I just want my money .

NEVER GIVE THEM ANAY MONEY YOU WON4T SEE IT BACK IN CASE OF PROBLEM

Stole one of the two phones I sent, claiming it was never in the box even tho I snapped a pictume of the box before sending it. Didn't have a choice, I had to cancel one of the phone to at least get my money for the second one that was obviously the cheaper one. Stay away from those stealing rats.

Send in an item (mobile Phone) for them to review and maybe sell to them.

They were very transparent about the process and why it was declined in the end. They even recyceled it for me.

Thank you!

Very good quality products at a reasonable price. Fast delivery. Overall very satisfied.

Telephone nickel conforme a la description mais c’est dommage il manque les ecouteurs!

Sent the package from France to Germany.
Delivery was fast and went without any issues.
The evaluation was done in a few days and the price was respected.
Every step is very well documented and you are informed by email every time.
Money received in 3-4 days.

I really liked the transparency and the speed and I hope they keep up the good services.