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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People highlight the products align with their descriptions and are often delivered in excellent condition. Many consumers are pleased with the speed of delivery. Moreover, the prices are considered competitive, offering good value. The simplicity and speed of transactions are also appreciated. However, some consumers have expressed concerns regarding customer service and contact with the company. There are mixed opinions about the delivery service and the quality of the products. Some reviewers received items in perfect condition, exceeding their expectations, while others reported discrepancies between the described condition and what they received.

Based on these reviews

Rated 4 out of 5 stars
Invited

Recieved a phone that was for me in perfect condition , eventhough though it was marked 'good quality'- so I was really pleased with that. The delivery took over a week - a little too much to wait but... See more

Rated 5 out of 5 stars

J’ai Commander l’IPhone 13 lumière, satellite 128 GO il y a maintenant un mois Je l’ai pris en bon état, franchement pas déçu par la qualité, quelques rayures, mais rien d’alarmant pour l’état tout va... See more

Rated 5 out of 5 stars

the received product was shipped quickly and was conformed to the order. I recommend this seller. (after 1year the product works still fine)

Rated 5 out of 5 stars
Invited

Article reçu conforme à la description, paquet bien fait et économe en carton + plastique.

Rated 5 out of 5 stars
Invited

Bought the Pixel 4 here, the price did fluctuate a lot but in the end I'm quite satisfied as it seems honest (unlike other occasion dealers). It seemed as good as new and I did not find any noticeabl... See more

Company replied

Rated 2 out of 5 stars

I ordered an iPhone X with state "like new" ("Etat Neuf"), however I just received it today, and the screen shows plenty of micro scratches under light (I have pictures I can share). This corresponds... See more

Company replied

Rated 5 out of 5 stars
Invited

I am very satisfied! Communication - great! We ordered 2 IPhones Pro. It works perfect. We ordered them in a “Sehr Gut”, it looks like new! Thank you, I’m satisfied and I definitely recommend Rebuy.

Company replied

Rated 5 out of 5 stars
Invited

Article conforme à la description. Traitement de la commande et expédition ultra rapide. Economie non négligeable, service et de solides garanties, font de Rebuy une valeur sûr !

Rated 5 out of 5 stars

Super! Found Samsung galaxy tab 3 2013 in a perfect condition, like new, with a best price on a market and with a very fast delivery. I recommend this site 100%!

Company replied

Rated 5 out of 5 stars
Invited

Commande conforme à la description du produit. Le produit ne me convenait pas, le retour a été simple. Efficace.

Company replied

Rated 5 out of 5 stars
Invited

transaction sans surprise: état du produit conforme à la description, délais respectés, emballage OK.

Company replied

Rated 5 out of 5 stars
Invited

Article conforme à la description et bien emballé. je recommanderais surement d'autres choses chez REBUY.

Company replied

Rated 5 out of 5 stars
Invited

Fast delivery, good packaging, phone in great condition with original accessories. No more to ask for.

Rated 5 out of 5 stars
Invited

Immaculate condition, like new, everything working perfectly. Thank you!

Company replied

Rated 5 out of 5 stars
Invited

Xbox one X conforme à la description! Site à recommander!

Company replied

Rated 5 out of 5 stars
Invited

rapide et efficace. Produit conforme à la description.

Company replied

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Company details

  1. Mobile Phone Shop
  2. Computer Shop
  3. Gaming services
  4. Photography shop

Written by the company

reBuy.fr est le leader européen du marché des produits électroniques d’occasion. L'entreprise vous offre un moyen rapide, sûr et simple de recycler leur mobiles, tablettes, consoles de jeux, Smartwatches, appareils photo et caméras contre de l’argent. reBuy est riche de 10 ans d’expérience sur le marché du reconditionné en Europe et dispose d'une importante plateforme logistique. L'entreprise répare vos produits, les revalorise pour ensuite les réintroduire dans différents canaux de distribution.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 67% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Awful company

Awful company, just wants your item and will half the price it quoted.
A couple of my mates used this and told me not to, I should have listened to them before wasting my time with this stupid company!

Would not recommend!!!

Go to mazuma mobile or music magpie or just sit on your phone, it would be better to be under your own bum than in the hands of rebuy!

8 November 2018
Unprompted review
Rated 1 out of 5 stars

AVOID ! I would definitely not use these again

I would definitely not use these again. I sent my iPhone to them which was in near perfect condition as it had always been in a leather case with a screen protector.
They said it had deep scratches to the case and screen, which is totally untrue. I opted to have it returned and sold it elsewhere.
AVOID !!!

29 August 2018
Unprompted review
Rated 1 out of 5 stars

WARNING!! DO NOT USE!!!

So, here is my 3rd review of this company! ReBuy must be one of the worst companies at keeping you informed of what is happening. Just to recap.....I sent 3 iPhones to them for sale. These phones were factory reset and all unlocked. After chasing for an update, I got a message to say they are being returned - reason - phones are locked - 1st untrue response.
I was then waiting for the phones to be returned so I could sell to another company that I’ve used before (with no trouble). The phones have not been returned and ReBuy have suggested they are lost??? After posting a review I finally got a response saying they will pay me what they originally offered. They said the money would be in my bank within 5 working days. That was 9 working days ago and no site of any money. I’ve sent 3 emails asking where my money is......guess what......no response!!

So, I can only assume they have kept my phones, have no intention of paying for them and that ReBiy is a scam company. DO NOT USE THIS COMPANY

16 July 2018
Unprompted review
Show reviews in all languages. (5,309 reviews)

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